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How to Fix Hikvision Error Code 153?

Author: Robert Miller
by Robert Miller
Posted: Oct 29, 2023

The Hikvision code error 153 is created when there are too many tries to log into the Hikvision camera or DVR/NVR using the incorrect password via the iVMS-4500 smartphone app.

When a password is input incorrectly into a smartphone, the software transmits it to the device many times, resulting in an error that locks the camera for (typically) 30 minutes to protect against a possible hacker attack. To resolve hikvision error code 153, restart the device or wait 30 minutes.

How to Troubleshoot Hikvision Error Code 153

This issue occurs when the device is repeatedly prompted with the incorrect password via the iVMS-4500 phone app. It eventually goes into lockdown mode to protect the user credentials. You'll see what I mean. [Error code: 153]

Restart the device

This is often the simplest solution to code fault 153. Restart or reboot the camera or DVR/NVR. Once the system has been restarted, try entering the username and password again, hoping that there will be no errors this time.

Wait for 30 minutes

Another option to resolve code issue 153 is to wait at least 30 minutes for the camera to be ready before allowing the app to log in again.

Firmware should be updated

It has been noted that changing the firmware on the IP camera or NVR/DVR in question can, at times, resolve the issue, especially if your systems are older versions. Also, ensure that the phone app (iVMS-4500) is current.

Is this an Indication That someone knows your password?

Should you be concerned about your security when receiving this message? What if you're using the correct password but still receiving code error 153?

That signifies someone else is attempting to access your camera/Hikvision system by providing an alternate username and password combination (trying an invalid account). You just never understand.

However, the IP camera or Hikvision DVR/NVR will lock itself for 30 minutes to avoid this circumstance. It's a good idea to verify your network security or ensure your password is secure (use a mix of letters, numbers, and unusual characters).

How to Troubleshoot Error Code 153 with LTS Cameras

Hivkison distributes its goods to other firms, which rename and resell them to end consumers (these are known as OEMs).

Furthermore, because it is the same software, error 153 may appear on many camera models that are not immediately branded as Hikvision, such as the LTS cameras.

To resolve problem error 153 hikvision in LTS cameras, go to the Security Service setup area and uncheck the "Enable Illegal Login Lock" option. Contact the LTS to update your device's firmware if the problem persists.

About the Author

One drawback, a playback issue, prevents customers from using the app, nevertheless. Users specifically saw the following error message

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Author: Robert Miller

Robert Miller

Member since: Oct 04, 2023
Published articles: 2

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