Guide to Hawaiian Airlines Unaccompanied Minor Policy

Introduction:

Hawaiian Airlines recognizes the unique needs of young travelers flying alone and has established a thoughtful Unaccompanied Minor (UM) policy to ensure their safety and comfort. This guide provides detailed information on Hawaiian Airlines Unaccompanied Minor program, covering eligibility, booking procedures, fees, and the in-flight experience.

Eligibility:

• To qualify as an Unaccompanied Minor on Hawaiian Airlines, the child must be between 5 and 14 years old. Children aged 15-17 may opt for the program if desired, but it is not mandatory.

Booking Process:

a. Contact the Reservations Department: To initiate the Unaccompanied Minor process, contact the Hawaiian Airlines Reservations Department. This can be done during the initial booking or added later.

• b. Complete Required Forms: Parents or guardians will need to fill out specific forms, including contact information for both drop-off and pick-up, as well as details about the child's health and any special needs.

Fees:

• Hawaiian Airlines charges a fee for the Unaccompanied Minor service. This fee varies based on the route and whether it's a one-way or round-trip journey. It's crucial to check the current fee schedule, as rates may change.

Flight Restrictions:

a. Non-stop Flights: Unaccompanied Minors are restricted to non-stop flights only. Layovers and connecting flights are not permitted.

• b. Time-of-Day Restrictions: Some flights may have time-of-day restrictions, so it's important to plan accordingly.

Check-In and Drop-Off:

a. Early Arrival: Hawaiian Airlines recommends arriving early for check-in, as the Unaccompanied Minor process requires additional time.

b. Required Documents: Parents or guardians must provide valid identification and complete any necessary paperwork during the check-in process.

• c. Escorting to Gate: A designated airline representative will accompany the child through security and to the gate.

In-Flight Experience:

a. Special Attention: Cabin crew members are informed about Unaccompanied Minors on board, providing extra attention and assistance throughout the flight.

• b. In-Seat Entertainment: The child will have access to in-seat entertainment for a more enjoyable journey.

Arrival and Pick-Up:

a. Designated Pick-Up Person: Only individuals listed on the child's Unaccompanied Minor forms are allowed to pick up the child at the destination.

• b. Verification Process: The airline will follow a thorough verification process to ensure the child is released to the correct individual.

Conclusion:

Hawaiian Airlines' Unaccompanied Minor program is designed to prioritize the safety and well-being of young travelers. By adhering to the guidelines outlined in this comprehensive guide, parents and guardians can ensure a smooth and secure travel experience for their children flying alone with Hawaiian Airlines.

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