How to Contact Ticketmaster 24 Hour Customer Service UK: A Guide

What you need to know about Ticketmaster call 0800-041-8950 UK

We receive many complaints about Ticketmaster. We’ve advocated a range of Ticketmaster cases, from bad seats to botched refunds. Our latest involves someone whose tickets didn’t even exist. Also, this customer was not refunded despite not being able to see a show.

How to resolve a problem with Ticketmaster

In our experience, Ticketmaster is not only unresponsive to customers but also is litigious. It has threatened to sue this site for publishing executive contacts, which automatically resulted in a one-star rating. Here’s how to get a refund from Ticketmaster.

Ticketmaster

Attn: Fan Support

1000 Corporate Landing

Charleston, WV 25311

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Ticketmaster contact details

9348 Civic Center Drive

Beverly Hills, CA 90210

Ticketmaster social media channels

Facebook

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Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Ticketmaster.

Ticketmaster executive customer service contacts

Primary Contact

Scott Donowho

SVP, Fan Experience Global

9348 Civic Center Drive

Beverly Hills, CA 90210scott.donowho@ticketmaster.com310. 867-7000

Chief Executive

Michael Rapino

President and Chief Executive Officer

9348 Civic Center Drive

Beverly Hills, CA 90210michael.rapino@ticketmaster.com310. 246-2385

Frequently asked questions about TicketmasterWhat is Ticketmaster's customer service email address?What are Ticketmaster's customer service hours?How do I get a refund from Ticketmaster?What is Ticketmaster's customer service chat support?How do I change a Ticketmaster service?How do I file a complaint with Ticketmaster customer service?How to get professional help with your Ticketmaster problem

If you need help with Ticketmaster, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

How do I get a confirmation of booking?

If you don't receive a booking confirmation by email, you can find it in your order history.

To view your receipt, follow these steps:

1. Sign in or create a My Account.
2. Find your order in the My Tickets section.
3. Next to your order number, click View Receipt.

Any bookings made over the phone won’t show on your online account. If you haven’t received your confirmation, contact Fan Support.

If you have a Ticketmaster Theatre order, visit our FAQ Ticketmaster Theatre: Everything you need to know for more info on confirming your tickets.

How do I get a confirmation of booking?How do I get a confirmation of booking?

If you don't receive a booking confirmation by email, you can find it in your order history.

To view your receipt, follow these steps:

1. Sign in or create a My Account.
2. Find your order in the My Tickets section.
3. Next to your order number, click View Receipt.

Any bookings made over the phone won’t show on your online account. If you haven’t received your confirmation, contact Fan Support.

If you have a Ticketmaster Theatre order, visit our FAQ Ticketmaster Theatre: Everything you need to know for more info on confirming your tickets.

If you don't receive a booking confirmation by email, you can find it in your order history.

To view your receipt, follow these steps:

1. Sign in or create a My Account.
2. Find your order in the My Tickets section.
3. Next to your order number, click View Receipt.

Any bookings made over the phone won’t show on your online account. If you haven’t received your confirmation, contact Fan Support.

If you have a Ticketmaster Theatre order, visit our FAQ Ticketmaster Theatre: Everything you need to know for more info on confirming your tickets.

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