Why Are My Leads Down? 7 Possible Reasons Your Website Isn’t Getting Sales in Digital Marketing

You have dedicated some time, money, and effort to develop your website, anticipating that it would attract traffic and generate leads. But now, you're confused, wondering, 'Why are my leads down?' If you're facing this situation, you're not alone. Many businesses experience a decline in leads, and the reasons can vary. One common factor could be the lack of a soliddigital marketing strategy to drive consistent traffic and engage potential customers.

Below, we list seven reasons your site isn't converting visitors to customers and how to address them with digital marketing.Poor User Experience (UX)

User experience often serves as the groundwork for every website that will launch in the future. Today’s visitors are very demanding—if they cannot find what they are looking for immediately and without problems, they will leave. Each failure and inconvenience a customer encounters can make the difference between a sale and someone giving up after struggling with a confusing menu or enduring too many steps in the checkout process.

Key areas to focus on: Key areas to focus on:

Navigation: Just minimise the interface depth and make it as straightforward as possible. Main sections contained in the website should be recognisable and the bar with links must be plain and manageable.

Load Time: Slowness is unliked; therefore, a slow website will, in ECQ frustrate users. The research has also highlighted the fact that if the load time of a website is one second longer, it can result in a conversion drop of 7%. Images must be optimised, irrelevant plugins must be deleted and it can be advisable to use a CDN's services to increase the speed.

Another significant issue in the ultimate website design is the Inability to Highlight a Specific CTA.

Many people agree that having a website without clear CTAs is similar to having a store without signs. Visitors can browse, but there are no clear instructions on what to do next, so they leave. In website design, not only is it crucial to include CTAs, but it's equally important to position them strategically throughout your site. Well-placed CTAs guide users through the journey you want them to take, increasing engagement and conversions. Without them, your website might fail to achieve its goals, regardless of how well-designed or informative it is.

Best practices for CTAs:

Visibility: Your CTA should be located above the fold or in your sticky header area.

Compelling Copy: To create compelling copy, avoid phrases like "Click Here." Instead, use action-oriented words that emphasise the benefit of the action, such as "Start Your Free Trial Here" or "Claim Your Discount Now.

Test and Optimize: When it comes to using CTAs, it is recommended that one should employ A/B testing to discover which types of CTAs are more effective. We also saw that a slight change in the button colour or the words used extensively impacted the conversion rate.

Low-Quality or Irrelevant Traffic

Getting hundreds of visitors to your website is not as meaningful an achievement if these people are not the right customers or clients. You could attract thousands of visitors, but they may not be interested in your business, so they will not generate leads. Usually, this happens due to somewhat vague SEO goals or, in some cases, companies' advertising campaigns.

How to attract qualified traffic: How to attract qualified traffic:

Refine Your SEO: The best action is to leverage keyword research software such as SEMrush or Ahrefs to find keywords that match the searcher’s intent. To do this, make sure what you’re targeting is the terms that people whom you’d like to convert them to leads are using in the search.

Targeted Ads: It is necessary to pay attention to targeting and daily spending when it comes to ad promoting on platforms like Google Ads or Facebook Ads. You should look into these campaigns semi-regularly to adjust and remove ineffective keywords or audiences.

Outdated or Poor Content

Content is not one’s ability to write or emasculate the media; it’s about creating or identifying quality, relevant, and valuable content. Old information or irrelevant content can affect the credibility of your web page, and the visitors may think that the business is no longer in existence.

Content optimisation tips:

Refresh Old Posts: Subtotal corrections to statistics, examples, and product information to keep your content current. Another way is rewriting the older pieces, increasing the SEO ranking.

Focus on Value: Develop content that addresses your audience’s needs. Provide valuable and practical information relevant to your specialised field, and share examples, tips, and recommendations on advancing in your niche and succeeding.

Visual Content: Include interactive elements such as infographics, videos, and images. These elements help present the content effectively and capture the attention of various learners.

Not Mobile-Friendly

First and foremost, in the modern environment when people actively use portable devices, having a website that is friendly towards them is a complete must. Over 50% of web traffic involves mobile devices, and the mobile version of the site defines the possibility of making a lead up to 5 times.

Mobile optimisation strategies:

Responsive Design: Make sure your website is responsive to easily fit mobile phones, tablets, laptops or any other device. Check how you can utilise your website on different sorts of mobile gadgets.

Mobile-Specific Features: When developing a mobile-friendly website, it may be helpful to integrate such elements as click-to-call buttons, forms in which it is easy to enter the data, and convenient navigation.

Optimise for Speed: Mobile users are also known to be more impatient than those accessing the site through a desktop, so your mobile site should take the same amount of time as your desktop site to load. This can be done by reducing images, reducing the use of JavaScript and many other options.

Weak Value Proposition

Your value proposition answers the fundamental question: Each time you present the value proposition, you should address one question: "Why should I choose you over your competitors?" If you do not provide a clear or persuasive answer, potential clients will lack the motivation to move to the next stage.

Strengthen your value proposition:

Be Clear and Concise: Do not use technical terms that the layman does not understand; instead, emphasise the remarkable gains that may be gained from your product or service. The idea of the value proposition should be clearly visible and easily distinguishable at first glance.

Highlight Benefits: Concentrate on the things that our product or service has that your competitors do not and how you help your customers more than the competitors do. Put this message prominently at the top of your home page and other important and relevant web pages.

Customer-Centric Language: Instead, write to your audience in a language they would appreciate and want to read more. Developing phrases such as Save time and money or Experience hassle-free service is less effective.

Inconsistent Messaging

Being consistent is one of the most valuable of all the relationship-building blocks. Suppose some of your site pages contain information that coincides with another page but uses a different tone. In that case, your visitors will feel they need clarification about the reliability of your business.

Tips for consistent messaging:

Create a Style Guide: Define the language your organisation should use across all platforms, including websites, official social media accounts, and marketing collaterals.

Align with Your Brand’s Mission: Your communication should, therefore, be aligned with your core beliefs and not depict any other image you do not wish to promote. Ensure that every message on your site, from product pages down to the Blogs and the Call-to-Action buttons, conveys one theme.

Wrapping Up

Indeed, if leads slow down, it is very natural to experience some sort of stress; however, it is essential to find the source of the problem first. A bad user experience, weak CTAs, or attracting the wrong traffic may cause some issues, but you can solve all of these with a proper plan. In Digital Marketing, enhancing the user experience is crucial for improving lead generation. By optimising the journey, you should get more leads and convert unknown visitors into loyal customers.

Take a bird’s eye view of your website and concentrate on the problem areas that need enhancement. It will not be long before you witness your leads shifting their behaviour and numbers and your website providing the hard work for business expansion.

I am Morris Edwards and working as a Manager at Awebstar, a prominent web design and development company in Singapore, With expertise in digital marketing, Seo, mobile app development, logo designing, and social media marketing.