How to Fix the 'Hmm, Can’t Reach This Page' Error in Microsoft Edge

Learn how to fix the 'Hmmm... Can’t Reach This Page' error in Microsoft Edge with our comprehensive troubleshooting guide to resolve the issue and ensure successful website loading. For assistance, call our customer service line at 1-888-802-5856.

Introduction

In today's digital age, encountering browsing errors can be frustrating, especially when they block access to important websites. One common error faced by users across browsers like Microsoft Edge, Google Chrome, and others is the "Hmm, Can’t Reach This Page" error. This guide will delve into what causes this issue and explore detailed solutions to resolve it efficiently.

What Does "Hmm, Can’t Reach This Page" Mean?

The "Hmm, Can’t Reach This Page" error occurs when the browser cannot establish a connection to the website's server. While it often appears due to network issues, it can also result from other factors, such as misconfigured settings or outdated software. While this error is commonly associated with Microsoft Edge, similar issues can occur in other browsers with different messages, such as "This site can’t be reached" in Google Chrome or "Server not found" in Mozilla Firefox. The error message itself provides minimal details, but it often indicates an issue with:

• Domain Name System (DNS) problems.
• Internet connectivity or network interruptions.
• Incorrect browser settings.
• Firewall or antivirus software blocking access.
• Outdated browser versions.
• Misconfigured proxy or VPN settings.
• Outdated or corrupted network drivers.

Step-by-Step Solutions to Fix the "Hmm, Can’t Reach This Page" Error

1. Check Your Internet Connection

The most obvious reason for this error is a poor or disconnected internet connection. Before exploring advanced solutions, ensure your internet is working:

• Restart your modem/router.
• Test other websites to see if the issue is specific to one site.
• Switch to a different Wi-Fi network or use mobile data to check if the issue persists.
• Run the Windows "Network Troubleshooter" by right-clicking the network icon in the taskbar.

2. Clear Your Browser Cache and Cookies

Browser cache and cookies may become corrupted over time, leading to connectivity problems. To clear cache and cookies:

For Microsoft Edge:

• Open Edge and click the three-dot menu in the top-right corner.
• Navigate to Settings> Privacy, Search, and Services.
• Under Clear Browsing Data, select Choose What to Clear and check the boxes for cached data.
• Click Clear Now.

Clearing the cache and cookies often resolves issues caused by outdated or corrupted data.

3. Flush and Renew DNS

DNS issues are among the primary culprits for this error. Flushing the DNS cache and renewing the IP address can often resolve connectivity problems. To do this:

1. Open Command Prompt as Administrator.
2. Type the following commands one by one and press Enter after each:

• ipconfig /flushdns
• ipconfig /release
• ipconfig /renew

1. Restart your computer and check if the issue is resolved.
2. Change DNS Settings

If flushing the DNS doesn't help, consider switching to a public DNS server like Google DNS or Cloudflare DNS.Steps:1. Go to Control Panel> Network and Internet> Network and Sharing Center.2. Click on your active network connection and select Properties.3. Double-click on Internet Protocol Version 4 (TCP/IPv4).4. Select Use the Following DNS Server Addresses and enter:o Preferred DNS: 8.8.8.8 (Google DNS)o Alternate DNS: 8.8.4.45. Click OK and restart your browser.

5. Disable Proxy Settings

Misconfigured proxy settings can block internet access. To disable proxies:1. Open Settings on your Windows device.2. Navigate to Network & Internet> Proxy.3. Under Manual Proxy Setup, ensure the toggle for Use a Proxy Server is switched off.4. Test your browser after making changes.

• 6. Check Firewall and Antivirus Settings
• Firewalls and antivirus programs are designed to protect you, but sometimes they block legitimate websites. Temporarily disable these programs to see if they’re causing the problem.
• Windows Defender Firewall:
• 1. Search for Windows Security in the Start menu.
• 2. Go to Firewall & Network Protection> Turn Firewall On or Off.
• 3. Turn off the firewall for both private and public networks.
• 4. Test your browser. If the site loads, whitelist it in your firewall settings.
• Ensure you re-enable the firewall and antivirus software after testing.

7. Update or Reinstall Your Browser

Outdated browser versions or corrupted installations can trigger this error. Updating your browser ensures it’s compatible with modern websites.• For Microsoft Edge:1. Click the three-dot menu and navigate to Help & Feedback> About Microsoft Edge.2. If an update is available, Edge will download it automatically.3. Restart your browser.If updating doesn’t resolve the issue, try reinstalling the browser from the official website.

8. Reset TCP/IP Stack

Corrupt network stack configurations can lead to browsing issues. Resetting the TCP/IP stack can help:1. Open Command Prompt as Administrator.2. Type the following command and press Enter:• netsh int ip reset3. Restart your computer.

9. Update Network Drivers

Outdated or corrupted network drivers can also cause connection errors. Update your drivers as follows:• Open Device Manager.• Expand Network adapters.• Right-click your network adapter and choose Update driver.• Select Search automatically for updated driver software.

10. Test the Website on a Different Device

To determine if the problem is with the website itself or your device, try accessing it from another device or browser. If the error persists across devices, the issue is likely with the website, not your system.

Additional Tips to Avoid Future Errors• Regularly update your browser and operating system.• Clear your browser cache periodically.• Use a reliable antivirus program to prevent malware interference.• Avoid altering system settings unless necessary.• Opt for a trustworthy DNS provider for enhanced reliability.

Conclusion

The "Hmm, Can’t Reach This Page" error can be a hindrance, but its causes are usually straightforward to address. By methodically applying the solutions above, you can resolve the issue and enjoy uninterrupted browsing. If the problem persists, it’s always a good idea to seek professional technical support. Feel free to call us at 1-888-802-5856 for assistance.

Remember, a healthy system and network are key to a seamless browsing experience. Happy troubleshooting!

Frequently Asked Questions (FAQ):

1. What causes the "Hmm, Can't Reach This Page" error?

This error is usually caused by:

• Network connection issues.
• DNS problems.
• Proxy or VPN misconfigurations.
• Outdated browsers or operating systems.
• Firewall or antivirus blocking access.

2. How do I quickly troubleshoot the issue?

Start by:

1. Checking your internet connection.

2. Flushing the DNS cache.

3. Switching to a public DNS (e.g., Google DNS).

4. Disabling proxy settings.

5. Restarting your router.

3. Will changing the DNS server affect my internet speed?

Switching to a reliable public DNS server like Google DNS or Cloudflare DNS may improve your browsing speed and reliability but generally does not negatively impact your overall connection.

4. Does this error happen on all browsers?

Yes, this error can occur across all browsers, though the phrasing of the error message might vary (e.g., "This site can’t be reached" on Chrome).

5. How do I know if the issue is on my end or the website's end?

Try accessing the website from another device or network. If the error persists, the website itself may be experiencing downtime.

6. Is there a permanent solution?

There isn’t a one-size-fits-all solution, but keeping your browser, operating system, and network settings up-to-date can prevent such issues in the future. For further technical help or support, feel free to call us at +1-888-802-5856.