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3C00120A :Topics of Avaya Customer Experience Management (CEM) APDS Online Test

Author: Adila Taqwa
by Adila Taqwa
Posted: Mar 11, 2015

3C00120A Tests : Avaya Customer Experience Management (CEM) APDS Online Test helps in preparing about IP Office 500V2 hardware and software components, Configuration settings using IP Office Manager, Installation and ignition process for IP Office Server Edition, Access and navigate around web management for Server Edition, Access Manager, Voicemail Pro Application, and one-X® server using Web Management, Configure settings for users, hunt groups, trunks, and mobility call control, Upgrade core software, Configure VoIP/SIP endpoints and trunks, Embedded voicemail functionality, SD card management, The Branch Solution, Use of the application server, Configure the settings on Voicemail Pro interfaces, Set up the Voicemail Pro actions that can be used to create call flows, the Avaya one-X portal for IP Office application for the iPad, Windows Flare, and Android applications.

3C00120A PDF Guides: Avaya Customer Experience Management (CEM) APDS Online Test courses to study are IP Office Advanced Configuration Application Workshop (5S00004K) and Avaya Implementation Professional Specialist (AIPS) - Avaya IP Office.

3C00120A Exams: Avaya Customer Experience Management (CEM) APDS Online Test main topics given for the course outline are:

The first topic is called Avaya IP Office System Overview that covers IP Office Control Units and Expansion Module, Telephone Overview, Startup Procedure and Default Settings, Application Software, IP Office Manager, System Upgrade, Licensing and IP Office Server Edition.

The 3C00120A Sample Questions second topic is called Basic Configuration in which the candidates need to know about System Settings, Time Profiles, Extensions and Users, Hunt Groups, Lines and Trunking, Short Codes, Outgoing Call Routing ARS and Incoming Call Routes. The third topic is called System SD Card in which the applicants learn about Embedded Voice Mail, Auto Attendant, Group and User Announcements.

The other main topics are 3C00120A E-Books Branch Solution Overview, Application Server Overview and User Programming which consists of Button Programming, Agents and Hot Desking, User Rights and Templates and Mobility Call Control and one-X Mobile. The seventh topic is called VoIP Endpoints under which the candidates need to know about LAN and Gatekeeper, Operation of IP Phones, Creating IP Extensions and Users, Configuring SIP Terminals and Configuring SIP Trunks.

3C00120A Certification Material Voicemail Pro Components cover Feature Comparisons, Voicemail Pro Interface, Voicemail Client, Structure and Sequence of Call Flows and Auto Attendants, Settings for users and groups, Importing Call Flows, Requirements, set up and functionality, Debug view, Actions, Variables and Conditions.

3C00120A Training Guides Avaya one-X Portal for IP Office covers the learning objectives which are to configure one-X Portal, Presence and Instant Message, one-X Mobile Preferred for IP Office, iPad Flare and Windows Flare.

The 3C00120A Latest Certification Tests : Avaya Customer Experience Management (CEM) APDS Online Test also covers the lab part which consists of Access IP Office Manager and Connect to IP Office, Open and Log into Server Edition Web Management, Create Time Profile, Add and Modify Extensions and Users, Create Hunt Groups, Create and Modify Short Codes, Configure an Announcement, Create a Hot Desking User, Create a User Rights Template and Assign Users, Create an IP Extension and User, Configure a SIP Trunks to Another IP Office, Install Voicemail Pro Client, Create a Call Flow in Voicemail Pro and Configure one-X Portal and Test. Study guide is best for 3C00120A Self Study.

DirectCertify is a Popular Seller of Downloadable Study Guides for Avaya-Certification Drill Kits and 3V00290A Certification Books.

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Author: Adila Taqwa

Adila Taqwa

Member since: Feb 19, 2015
Published articles: 118

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