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9 Ways to Fix Brother Printer Offline on Windows 10/11!

Author: Brother Printer
by Brother Printer
Posted: Jul 12, 2025
Dial +1–855–446–1089 Brother printers are known for their reliability, but like any device, they can sometimes act up. One common issue Windows 10/11 users face is seeing the "Brother Printer Offline" status even when everything seems fine. If you’re stuck with this problem, don’t worry — we’ve compiled 9 proven solutions to bring your printer back online quickly.Why Does Your Brother Printer Show Offline on Windows 10/11?

This issue usually occurs when:

  • The printer is not set as default
  • There are network connectivity issues
  • Print spooler services are stuck
  • A wrong or outdated driver is installed
  • The printer is in sleep mode or turned off

Now let’s go step-by-step to fix it.

9 Ways to Fix Brother Printer Offline on Windows 10/111. Set Brother Printer as the Default Printer
  • Go to Control Panel> Devices and Printers
  • Right-click on your Brother printer
  • Select Set as default printer
  • Make sure "Use Printer Offline" is not checked

This ensures Windows routes all print jobs directly to your Brother printer.

2. Restart Printer and Computer
  • Turn off your Brother printer
  • Shut down your computer
  • Wait 30 seconds, then turn both back on

A simple restart can often reset minor connection glitches.

3. Check Printer Connection
  • If using USB, ensure it’s properly connected to the PC
  • If on Wi-Fi, ensure the printer and PC are on the same network
  • You can also print a Network Configuration Page from the printer menu to check IP settings
4. Remove and Reinstall the Printer
  • Go to Settings> Bluetooth & devices> Printers & scanners
  • Click on your Brother printer and choose Remove device
  • Restart your PC and Add a Printer again

Reinstallation can refresh corrupted connections or misconfigurations.

5. Update or Reinstall Brother Printer Drivers
  • Visit the official Brother Support site
  • Download the latest drivers for your specific model
  • Install and restart your PC

Outdated drivers often cause communication issues between PC and printer.

6. Run the Windows Printer Troubleshooter
  • Go to Settings> Update & Security> Troubleshoot
  • Click on Printer> Run the Troubleshooter
  • Follow the on-screen instructions

This built-in tool detects and fixes most common printer issues automatically.

7. Restart the Print Spooler Service
  • Press Windows + R, type services.msc, and press Enter
  • Find Print Spooler, right-click, and select Restart
  • Also set it to Automatic in properties

This clears stuck print jobs or services preventing normal printing.

8. Disable SNMP on Printer Port
  • Go to Control Panel> Devices and Printers
  • Right-click your printer> Printer Properties
  • Select the Ports tab> click on your printer port> Configure Port
  • Uncheck SNMP Status Enabled and click OK

SNMP miscommunication can sometimes falsely show the printer as offline.

9. Check for Windows Updates
  • Go to Settings> Windows Update
  • Click Check for updates and install if available

Microsoft regularly releases patches that resolve device compatibility issues.

Conclusion

The "Brother Printer Offline" issue on Windows 10/11 is a common problem, but it’s usually easy to fix with the right troubleshooting steps. By following the methods outlined above—such as checking the printer status, updating drivers, clearing the print queue, and verifying network settings—you should be able to restore connectivity and get your printer working smoothly again.

If the issue continues despite trying all the recommended solutions, there may be a deeper configuration or hardware problem. In that case, don’t hesitate to reach out for expert help.

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Author: Brother Printer

Brother Printer

Member since: Jul 08, 2025
Published articles: 4

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