Fix Epson Printer Offline Error on macOS – Step-by-Step Guide

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Epson printers are widely used for their reliability and performance, but Mac users sometimes encounter an issue where the printer appears as offline even when it’s powered on and connected. This offline error on macOS +1-804-460-7160 typically indicates a communication problem between the printer and the computer. Fortunately, this issue can often be resolved with a few simple steps. The first thing to check is whether the printer is turned on and has a stable connection to your Mac. If you're using a USB connection, ensure the cable is securely attached at both ends. For wireless printers, make sure the device is connected to the same Wi-Fi network as your Mac and that the signal strength is strong. Restarting both the printer and the Mac can refresh their connection and often resolves temporary glitches.

Once the devices have restarted, check if the Epson printer is selected as the default printer in your Mac's settings. Go to System Preferences, then Printers & Scanners, and confirm that the correct Epson printer is set as the default. If another printer is set by default, macOS may attempt to send print jobs elsewhere, causing the Epson printer to appear offline.

If your printer still shows as offline, try resetting the printing system on your Mac. This can be done from the Printers & Scanners settings by right-clicking on the printer list and selecting "Reset printing system." Keep in mind that this action will remove all existing printers, scanners, and print queues, but it also clears out any corruption or incorrect settings that might be causing the offline issue.

After the reset, re-add your Epson printer by clicking the plus (+) button and selecting it from the available device list. macOS will automatically install the correct drivers in most cases. If the system fails to recognize the printer or install drivers, you may need to download the latest driver package directly from Epson’s support page. Installing updated drivers helps fix bugs and ensures compatibility with your version of macOS.

Another potential cause of the offline error is a stuck print job in the queue. Open the printer queue and check for any stalled or paused jobs. Cancel all pending print tasks, then try printing again. Additionally, ensure that the printer is not set to pause or offline manually. Click on the printer in the queue window and make sure "Resume Printer" is selected if it's paused. Firewall or antivirus settings can also interfere with printer communication.

Temporarily disable any security software to see if it resolves the issue, and be sure to re-enable it after testing. Finally, if you are using a wireless Epson printer, assigning a static IP address can improve network stability and prevent the printer from disappearing from your network. If all else fails, performing a factory reset on the printer can clear any internal errors that may be affecting connectivity. By following these steps, you should be able to fix the offline error and restore normal printing on your Mac without needing technical assistance.

Adam Smith is a professional content writer.