9 Methods to Fix Brother Printer Not Printing Issue

When your Brother printer won’t print, it can bring productivity to a halt, especially during urgent tasks. This problem is common and usually easy to resolve. Whether you’re using a USB or wireless connection, multiple factors can interfere with printing. Understanding the root causes and applying the right solutions can help get your printer back to work quickly.

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Common Reasons Why Brother Printer Won’t Print

1. Connection Issues

   Your printer must be properly connected to your computer via USB or Wi-Fi. Loose cables or poor wireless signals can disrupt communication between devices.

2. Printer Offline or Paused

   Sometimes, the printer is set to "Offline" or the print queue is paused, preventing jobs from being processed.

3. Outdated or Corrupt Drivers

   Incorrect or outdated printer drivers often lead to communication errors, especially after system updates.

4. Paper Jam or Low Ink

   Hardware issues like a paper jam, low toner, or empty ink cartridges can cause the printer to stop printing until the issue is resolved.

5. Incorrect Default Printer

   If another printer is set as the default device, print jobs may be sent to the wrong location, appearing as if nothing is printing.

6. Pending or Corrupt Print Jobs

   Stuck or corrupt print jobs in the queue can prevent new documents from printing.

How to Fix Brother Printer Not Printing 1. Check Printer Connections

• USB Printer: Ensure the USB cable is firmly connected to both the printer and the computer. Try a different USB port if needed.

• Wi-Fi Printer: Make sure the printer and computer are connected to the same wireless network. Print a network configuration page to verify connection.

2. Restart Devices

Power off the Brother printer, your router (if wireless), and your computer. Wait 30 seconds, then turn them back on. Restarting helps reset temporary errors.

3. Set Brother Printer as Default

On Windows:

• Go to Control Panel> Devices and Printers.

• Right-click your Brother printer and select Set as default printer.

On macOS:

• Go to System Settings> Printers & Scanners.

• Select your Brother printer and set it as default.

4. Clear the Print Queue

A stuck print job can block the entire queue:

• On Windows, go to Devices and Printers, right-click the Brother printer, and select See what’s printing.

• Click Printer> Cancel All Documents.

5. Update or Reinstall Printer Drivers

• Visit the Site.

• Enter your model number and download the latest Full Driver & Software Package.

• Uninstall the existing driver and install the new one to fix driver-related issues.

6. Check for Paper Jams and Ink/Toner Levels

• Open the printer’s access panels and look for jammed paper.

• Replace or refill ink and toner cartridges if they’re low or empty.

7. Disable Offline Mode

• On Windows, right-click the Brother printer> See what’s printing.

• Click Printer> Use Printer Offline (uncheck it if it’s enabled).

8. Run the Printer Troubleshooter (Windows)

• Go to Settings> Update & Security> Troubleshoot> Additional troubleshooters.

• Select Printer, then click Run the troubleshooter.

When to Contact Support

If none of the above steps solve the issue, it could be due to a deeper hardware malfunction. Contact Brother customer support or visit an authorized service center for assistance.

Conclusion

If your Brother printer won’t print, don’t panic. Start by checking the connection, clearing the print queue, updating drivers, and ensuring the printer is set as default. Most printing problems are minor and easily fixable. With these steps, you can restore functionality and get back to printing efficiently.

The Brother printer offline +1-803-866-1601 issue is a common yet easily fixable problem. In most cases, it’s related to connection errors, outdated drivers, or printer settings.