Brother Printer Not Connecting to WiFi? Here's How to Fix It Quickly

A Brother printer is a reliable device known for its efficient performance, quality printing, and wireless connectivity features. However, like any piece of technology, it can sometimes face issues—one of the most common being failure to connect to WiFi. If your Brother printer isn’t connecting to your wireless network, don’t worry. This article provides a comprehensive guide to diagnose and fix the problem.

If you need expert assistance, you can contact Brother Printer Support at 1-872-999-5616 for immediate help.

Common Reasons Why Your Brother Printer Won’t Connect to WiFi

Understanding the root cause can save you hours of frustration. Here are some common reasons your Brother printer might not be connecting to WiFi:

1. Incorrect WiFi Password

   Typing errors or outdated passwords are frequent culprits.

2. Outdated Printer Firmware or Drivers

   Older software may not support newer WiFi protocols.

3. Router or Network Issues

   Overloaded networks, signal interference, or faulty routers can affect connectivity.

4. Printer Settings Misconfigured

   If the printer isn’t set to the correct wireless mode, it may not detect or join your network.

5. Distance From the Router

   If your printer is too far from the WiFi router, the signal may be too weak to establish a connection.

6. MAC Address Filtering on Router

   If your router has MAC address filtering enabled, it could be blocking the printer.

Step-by-Step Guide to Fix Brother Printer WiFi Connection Issues

Follow these steps carefully to resolve your wireless connection problems:

Step 1: Restart Devices

Begin by restarting your printer, router, and computer. This simple step often resolves many connectivity issues.

How to do it:

• Turn off your Brother printer and unplug it.
• Power off your WiFi router.
• Wait for 30 seconds, then turn everything back on.

Try reconnecting your printer to WiFi after the restart.

Step 2: Verify WiFi Network Details

Make sure you're entering the correct SSID (WiFi network name) and password. The network credentials must match exactly, including upper and lower case letters.

Tip: Connect another device (like a smartphone) to the same network using the same credentials. If the device connects, your network is working fine.

Step 3: Reconnect Brother Printer to WiFi

Use the Wireless Setup Wizard on the printer's control panel:

1. Go to Menu> Network> WLAN> Setup Wizard.
2. The printer will search for available networks.
3. Select your WiFi network.
4. Enter the password using the on-screen keyboard.
5. Press OK and then Yes to apply settings.

Wait for the printer to confirm that it’s connected successfully.

Step 4: Install/Update Printer Drivers

If your printer drivers are outdated or not properly installed, it could affect connectivity.

1. Visit the official Brother Support website.
2. Search for your printer model.
3. Download the latest drivers compatible with your operating system.
4. Install the drivers and restart your computer.

Step 5: Check Printer’s IP Address

Sometimes the printer is connected to WiFi but has a different IP address than expected.

• Print a Network Configuration Page from the printer’s settings.
• Make sure the IP address matches what your network expects.
• On your computer, go to Control Panel> Devices and Printers, right-click your Brother printer, and select Printer Properties.
• Under the Ports tab, verify or update the IP address.

Step 6: Disable MAC Address Filtering (if applicable)

If your router has MAC address filtering enabled, your printer’s unique MAC address may need to be added manually.

• Log into your router’s admin panel.
• Navigate to Security> MAC Filtering or similar.
• Add the printer’s MAC address (found on the Network Configuration Page).
• Save the settings and restart the router.

Additional Tips

1. Keep Printer Close to the Router

If possible, place the printer within 10-15 feet of your router during setup.

2. Avoid Dual-Band Confusion

• Some routers broadcast both 2.4GHz and 5GHz networks. Most Brother printers only support 2.4GHz.
• Make sure your printer connects to the correct frequency band.

3. Use WPS for Easy Connection

If both your router and printer support WPS (WiFi Protected Setup):

• Press the WPS button on your router.
• Then press the WPS button or activate WPS on the printer within two minutes.

This method automatically connects the printer to the network.

When to Call Brother Support

If you’ve tried all of the above steps and your Brother printer still won't connect to WiFi, it’s time to call the experts. Dial 1-872-999-5616 to reach Brother Printer Technical Support. Their certified technicians can assist with:

• Remote diagnosis and troubleshooting
• Wireless network configuration
• Driver updates and software installation
• Resetting and reconfiguring your printer

Whether it’s a software bug, a network error, or hardware incompatibility, the support team can quickly pinpoint the issue and offer a lasting solution.

FAQs

Q: Can I use my Brother printer via USB if WiFi isn’t working?

Yes. If WiFi fails, you can connect the printer via USB to your computer and continue printing.

Q: How do I reset my Brother printer’s network settings?

• Go to Menu> Network> Network Reset.
• Confirm the reset when prompted.
• The printer will restart and you’ll need to re-enter WiFi credentials.

Q: What if my printer shows "Offline" even after connecting to WiFi?

This could be due to driver issues or a mismatch in IP addresses. Reinstall the printer driver and verify the IP configuration.

Q: Why is my Brother printer not connecting to my Wi-Fi?

Your Brother printer may not connect to Wi-Fi due to incorrect network settings, weak signal, outdated drivers, or router issues. Restart devices and re-enter Wi-Fi credentials to fix it.

Q: Why can't I find my Brother printer on my network?

Your Brother printer may not appear on the network if it's not connected to Wi-Fi, has an IP conflict, or if your device is on a different network band. Restart the printer and router, then try again.

Q: How do I connect my Brother printer to Wi-Fi?

Use the printer's control panel to go to Menu> Network> WLAN> Setup Wizard, select your Wi-Fi, enter the password, and confirm the connection.

Conclusion

A Brother printer not connecting to WiFi can disrupt your workflow, but most issues are fixable with basic troubleshooting. By checking your network, updating software, and verifying your printer settings, you can often restore connectivity in a few minutes.

For complex issues or personalized support, don't hesitate to contact Brother Printer Support at 1-872-999-5616. Friendly, knowledgeable technicians are available to help you get your printer back online—fast.

Get reliable help with your Brother printer by calling our support team at 1-872-999-5616. Whether you need assistance with setup, driver installation, or connectivity, our Brother Printer Support is available 24/7 to handle your technical needs.