Update or troubleshoot your 2-step verification - Coinbase Help

• Problems with Coinbase's 2-Step Verification? Here's How to Fix It**

Two-step verification (2SV) is super important for keeping your Coinbase account safe. But sometimes, it can be a pain when it doesn't work right. If you're pulling your hair out over **Coinbase 2-step verification** issues, this guide will walk you through the common problems and how to sort them out.

• Why Isn't My Coinbase 2-Step Verification Working?**

There are a bunch of reasons why **2SV might be failing** on Coinbase:

1. **Wrong Time** – Authenticator apps need the right time to work.2. **Lost Your Phone** – If you can't get to your 2SV device, you're stuck.3. **Bad Backup Codes** – Using codes that don't work anymore.4. **Texts Not Showing Up** – Not getting the SMS messages.5. **App or Browser Messes** – Old stuff in your browser or app causing problems.6. **Too Many Wrong Tries** – Getting locked out for trying too many times.

• How to Straighten Out Coinbase 2-Step Verification Issues**
• 1. Fix Time Problems (Authenticator App Issues)**If **Google Authenticator, Authy, or Microsoft Authenticator** codes aren't doing the trick:
• Turn on automatic time stuff**- **Android:** *Settings> System> Date & Time> Turn on Automatic date & time*- **iPhone:** *Settings> General> Date & Time> Turn on Set Automatically*
• Match the time in the app** (if you can).✅ **Try the next code** (wait a little bit).
• 2. Get Back In If You Swapped Your 2SV Device**If you **don't have your phone or you deleted your authenticator app**:

1. **Dig up the backup codes** (if you saved them).2. **Use SMS** (if you set it up).3. **Reach out to Coinbase Support** to help get your account back.

• Keep in mind:** It could be a bit before you're back in (**over 48 hours**) while they make sure it's really you.
• 3. Kick-start 2-Step Verification on Coinbase**If you can still log in (another way):

1. Head to **Settings> Security> 2-Step Verification**.2. Hit **Remove** next to what you're using now.3. Get **another authenticator app or phone number** going.

• 4. Fix SMS Headaches**If **Coinbase SMS codes** aren't getting to you:
• See if the texts are just late** (hang tight for 5+ minutes).✔ **Take off spam blockers** (some phones hate shortcodes).✔ **Use another phone number** (if you can).
• 5. Clean App/Browser Junk**Sometimes little tech gremlins mess with 2SV:

For quick fixes, check our troubleshooting guides or contact our dedicated email support team for personalized assistance.