Epson Wireless Printer Won’t Connect to Internet – Step-by-Step Fix

An Epson wireless printer that won’t connect to the internet can halt your entire workflow, especially when you're relying on cloud printing, firmware updates, or remote printing services. This issue is typically caused by incorrect network settings, outdated firmware, router conflicts, or driver errors. Fortunately, resolving the issue is possible with a few methodical steps.

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Verify Printer and Network Compatibility

The first step is to ensure that your Epson printer supports wireless connectivity and that it’s compatible with your current Wi-Fi network. Some older models may only support 2.4GHz networks, while your router might default to 5GHz. Make sure your router is broadcasting a 2.4GHz signal or switch your network temporarily to connect your printer.

Also, check that your printer supports WPA2 encryption, as modern routers use updated security protocols. Incompatibility in encryption or frequency can prevent the printer from accessing the internet.

Restart All Devices

Sometimes, temporary glitches in your network or printer can disrupt the connection. Turn off your printer, router, and computer. Wait for about 30 seconds, then power them back on one by one. This basic step can often resolve intermittent connectivity issues.

Reconnect Your Epson Printer to Wi-Fi

If the connection was lost, you may need to reconnect your printer to the Wi-Fi network using the printer’s control panel. Navigate to the Wi-Fi or Wireless Setup Wizard from the printer’s display, select your network, and enter the correct Wi-Fi password. Confirm that the printer successfully connects by checking the wireless status or printing a network status report.

Make sure there are no spelling errors in the Wi-Fi password and avoid using special characters that the printer may not recognize.

Place the Printer Closer to the Router

Weak signal strength is another common cause for wireless printers failing to connect. If the Epson printer is placed too far from the router or obstructed by walls or metal objects, it may struggle to maintain a stable connection. Try placing the printer closer to the router and remove any objects that could cause interference.

Check DHCP and IP Settings

A printer may not connect to the internet if it fails to obtain an IP address. Ensure that DHCP is enabled on your router so it can automatically assign an IP address to the printer. You can also try setting a static IP on the printer manually through the printer’s control panel.

Print a network configuration page to verify if the printer has a valid IP address. If the IP address begins with 169, it indicates a failure to obtain one from the router.

Disable MAC Address Filtering

If your router has MAC address filtering enabled, it might be blocking your Epson printer from connecting. You’ll need to either disable MAC filtering or manually add the printer’s MAC address to the router’s allowed list. The MAC address can usually be found on the printer’s network status report or settings menu.

Update Firmware and Printer Drivers

Outdated firmware or drivers can result in connectivity problems, especially after an operating system or router update. Update the printer’s firmware via USB connection if it can’t connect to the internet, and ensure your computer has the latest version of the Epson driver installed.

Go to the official Epson support page, select your printer model, and download the newest driver compatible with your operating system. Install the driver and restart your system to complete the update.

Check Router Settings and Firewall

Your router settings might be restricting the printer from accessing the internet. Look for parental control features, firewalls, or guest network limitations that may be preventing full internet access. If your printer is connected to a guest network, switch it to your main network to ensure full functionality.

You can also temporarily disable the firewall to check if it’s causing the problem. If the printer connects after disabling the firewall, consider creating an exception for the printer’s IP address in your router settings.

Run Windows Printer Troubleshooter

If the printer is connected to Wi-Fi but not printing or accessible from your computer, run the built-in Windows printer troubleshooter. This tool can detect and fix driver issues, misconfigurations, or communication failures between your printer and PC.

Conclusion

When your Epson wireless printer won’t connect to the internet, it disrupts essential functions such as remote printing, cloud access, and driver updates. By following the troubleshooting steps outlined above—checking Wi-Fi settings, updating firmware, adjusting router configurations, and resetting connections—you can typically restore connectivity without needing professional support. Regular maintenance of your printer’s firmware and keeping an eye on your network stability will help prevent this issue in the future.

Adam Smith is a professional content writer.