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Solve Brother Printer Offline Issue in Minutes

Author: Hagrid Potter
by Hagrid Potter
Posted: Jul 27, 2025

Brother printers are known for their reliability, but many users face a common issue: the printer shows "offline" even when it is turned on and connected. This can be frustrating, especially when you need to print something urgently. Thankfully, this problem can usually be fixed with a few easy steps. This guide explains the common causes of the Brother printer offline +1-803-866-1601 issue and how to resolve it on both Windows and Mac systems.

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Why Does My Brother Printer Say Offline?

There are several reasons why your Brother printer offline +1-803-866-1601:

  1. Loose USB or network connection

  2. Outdated or corrupted printer drivers

  3. Wrong printer settings

  4. Paper jam or low ink warning

  5. Network interruptions in wireless printers

  6. Printer set to offline mode manually

Understanding these causes is the first step to solving the issue.

How to Fix Brother Printer Offline on Windows 1. Check Connections

Make sure your printer is powered on and connected to your computer properly. If you are using a USB cable, try reconnecting or using a different port. For wireless printers, ensure the printer and PC are on the same WiFi network.

2. Set as Default Printer
  • Go to Control Panel> Devices and Printers

  • Right-click on your Brother printer

  • Click Set as default printer

3. Disable Use Printer Offline Option
  • In Devices and Printers, right-click your Brother printer

  • Select See what’s printing

  • Click the Printer tab

  • Uncheck Use Printer Offline

4. Restart the Print Spooler Service
  • Press Windows + R, type services.msc, and press Enter

  • Scroll to Print Spooler, right-click, and select Restart

5. Update or Reinstall Drivers

Visit Website and download the latest driver for your printer model. Install the driver and restart your system.

How to Fix Brother Printer Offline on Mac 1. Check Network

Make sure your printer and Mac are connected to the same WiFi network. Try restarting the router and printer.

2. Reset the Printing System
  • Go to System Preferences> Printers & Scanners

  • Right-click (or Control-click) in the printer list

  • Choose Reset Printing System

  • Re-add your Brother printer

3. Reinstall the Printer Driver

Download the latest macOS driver from the Brother support site and reinstall it. Then go to Printers & Scanners and add your printer again.

Additional Tips
  • Restart all devices: Printer, router, and computer.

  • Keep firmware updated: Check Brother's website for any firmware updates for your model.

  • Avoid network changes: Changing router settings or SSIDs can disconnect your printer from the network.

Conclusion

The Brother printer offline +1-803-866-1601 issue is common but can usually be resolved quickly by checking connections, updating settings, or reinstalling drivers. Follow the steps above based on your operating system to bring your printer back online and resume printing without delay. If problems persist, consider contacting Brother support for further assistance.

About the Author

The Brother printer offline +1-803-866-1601 issue is a common yet easily fixable problem. In most cases, it’s related to connection errors, outdated drivers, or printer settings.

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Author: Hagrid Potter

Hagrid Potter

Member since: Jul 16, 2025
Published articles: 13

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