Troubleshooting Epson ET-3850 Not Connecting to Wireless Network

The Epson EcoTank ET-3850 is a powerful all-in-one wireless printer designed for seamless printing, scanning, and copying. However, like any wireless device, it can sometimes experience issues connecting to your Wi-Fi network (Call USA/CA: +1-804-460-7160). If your Epson ET-3850 is not connecting to the wireless network (Call USA/CA: +1-804-460-7160), don’t worry—this guide will walk you through a step-by-step troubleshooting process to get your printer back online.

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Step 1: Check Your Network Connection

Before blaming the printer, confirm that your wireless network is functioning correctly. Make sure other devices such as your phone, tablet, or computer can connect to Wi-Fi and access the internet. If they can’t, restart your router and modem.

Verify that the Wi-Fi signal is strong and stable in the area where your printer is located. If the printer is far from the router or blocked by walls and electronics, try moving it closer to improve signal strength.

Step 2: Confirm Printer and Network Compatibility

The Epson ET-3850 supports only 2.4GHz Wi-Fi networks, not 5GHz bands. If your router broadcasts both frequencies, ensure the printer is trying to connect to the 2.4GHz network. You can check your network’s name (SSID) and frequency in your router settings or using your computer or mobile device.

Avoid using special characters in your Wi-Fi name or password, as these can sometimes cause connection failures during setup.

Step 3: Restart the Printer and Router (Call USA/CA: +1-804-460-7160)

Restarting both your Epson ET-3850 and your Wi-Fi router can fix many temporary connection issues. Turn off the printer and unplug it from the power source. Do the same for your router. Wait for about 30 seconds, then plug in and power on your router first. Once it is fully operational, turn the printer back on and attempt to reconnect to Wi-Fi.

Step 4: Reconnect the Printer to Wi-Fi

Use the printer’s control panel to set up the Wi-Fi connection again. Here's how:

• Press the Home button on the control panel.

• Select Wi-Fi Setup.

• Choose Wi-Fi (Recommended)> Start Setup.

• Select Wi-Fi Setup Wizard.

• The printer will search for available networks. Choose your Wi-Fi network from the list and enter your password.

If the connection is successful, the Wi-Fi indicator on the printer will stop blinking and remain solid.

Step 5: Use Epson Smart Panel App for Setup

Alternatively, you can use the Epson Smart Panel app on your smartphone to simplify the wireless setup. Make sure your mobile device is connected to the same network you want your printer to use. Open the app, select your printer model, and follow the on-screen instructions to connect the printer to Wi-Fi.

This method is often easier and more intuitive, especially for first-time setup or if you're experiencing difficulty with the printer’s control panel.

Step 6: Reset Network Settings (Call USA/CA: +1-804-460-7160)

If the printer still won't connect, consider resetting its network settings to factory default and then setting it up again.

To reset:

• Go to Home> Settings> Restore Default Settings> Network Settings.

• Confirm the reset and wait for the printer to restart.

• After resetting, run the Wi-Fi Setup Wizard again to reconnect the printer to your network.

Step 7: Disable MAC Address Filtering on Router

Some routers have MAC address filtering enabled, which can prevent new or unknown devices from connecting. Check your router settings and either disable MAC filtering or manually add the printer’s MAC address (found in the printer’s network status report) to the list of allowed devices.

Step 8: Update Printer Firmware (Call USA/CA: +1-804-460-7160)

Outdated firmware can interfere with wireless functionality. Make sure your Epson ET-3850 has the latest firmware installed. You can download the firmware update from the Epson support website and install it using a USB connection if your printer is not connected to the network.

Step 9: Check Firewall and Security Software

If you're setting up the printer through a computer, ensure that your firewall or antivirus software is not blocking the connection. Temporarily disable any security software during the setup process. Once the printer is connected successfully, you can re-enable your security tools and add the printer to the exception list if needed.

Conclusion

When your Epson ET-3850 won’t connect to the wireless network (Call USA/CA: +1-804-460-7160), it can be a frustrating experience. However, most connectivity issues can be resolved by following these troubleshooting steps. From checking network settings and restarting your devices to updating firmware and using setup tools, these fixes cover the most common causes. Once connected, your ET-3850 will offer reliable wireless printing and scanning to keep your workflow running smoothly.

Adam Smith is a professional content writer.