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Fix Canon Printer Offline Status on Windows 10/11 and macOS

Author: Mic William
by Mic William
Posted: Jul 28, 2025

To fix Canon printer offline status on Windows 10/11 and macOS, check the network or USB connection, set the printer as default, restart the print spooler (Windows), and update or reinstall drivers. On macOS, reset the printing system and re-add the printer to restore connectivity and resume normal printing.Click Here: Contact With Canon Printer Support[Dial +1-801-878-6858 USA]

Why Is Your Canon Printer Offline?

When your Canon printer shows as "Offline" on Windows 10/11 or macOS, it means the system cannot communicate with the printer. This can happen due to several reasons including:

  • Network connection errors

  • Printer settings misconfiguration

  • Outdated or corrupt printer drivers

  • Spooler service issues (on Windows)

  • macOS printing system glitches

Fortunately, resolving this issue is usually straightforward once the cause is identified.

Common Causes of Canon Printer Offline Issues
  1. Network or USB Connection Problems

    A weak Wi-Fi signal or loose USB cable can prevent the printer from communicating with your computer.

  2. Printer Not Set as Default

    If the Canon printer isn't set as the default, the system may route print jobs to a virtual or non-existent device.

  3. Outdated or Corrupt Drivers

    Drivers that are missing, outdated, or corrupted can result in connectivity issues.

  4. Printer Spooler Errors (Windows)

    The spooler service manages print jobs; if it's stuck or disabled, printing won't work.

  5. Paused or Offline Printer Settings

    A manual pause or offline status may have been enabled in printer settings.

  6. macOS Print System Errors

    A corrupt printer queue on macOS can make the printer appear offline.

How to Fix Canon Printer Offline Status on Windows 10/11 Step 1: Check Physical and Network Connection
  • Ensure the printer is powered ON.

  • For USB printers, ensure the cable is securely connected.

  • For wireless printers, ensure it's connected to the correct Wi-Fi network.

Step 2: Set Canon Printer as Default
  1. Go to Settings> Devices> Printers & Scanners

  2. Click on your Canon Printer> Manage

  3. Click Set as default

Step 3: Remove Offline Mode
  1. Go to Control Panel> Devices and Printers

  2. Right-click on the Canon printer

  3. Select See what's printing

  4. Click Printer> Uncheck Use Printer Offline

Step 4: Restart Print Spooler Service
  1. Press Windows + R, type services.msc, and hit Enter

  2. Scroll down to Print Spooler

  3. Right-click> Restart

Step 5: Update or Reinstall Canon Printer Drivers
  • Visit Canon Printer official Website

  • Download the latest drivers for your printer model

  • Install and restart your PC

Step 6: Remove and Re-add the Printer
  1. Go to Settings> Devices> Printers & Scanners

  2. Select your Canon printer and click Remove

  3. Click Add a printer or scanner to re-add the device

How to Fix Canon Printer Offline Status on macOS Step 1: Check Printer Connection
  • Ensure the printer is powered ON and connected to the same Wi-Fi as your Mac.

  • For USB printers, verify the connection is tight.

Step 2: Reset the Printing System
  1. Go to System Preferences> Printers & Scanners

  2. Right-click in the printer list (or Control-click)

  3. Choose Reset printing system...

  4. Re-add your Canon printer

Step 3: Reinstall Canon Printer Driver
  1. Visit the Canon website

  2. Download the latest drivers for macOS

  3. Install and restart your Mac

Step 4: Remove Offline or Paused Status
  1. Go to System Preferences> Printers & Scanners

  2. Select your printer

  3. Click Open Print Queue

  4. Resume the printer if paused or offline

Extra Tips for Both Windows and macOS
  • Restart your router and printer.

  • Ensure your firewall or antivirus isn’t blocking the printer connection.

  • Use Canon’s official IJ Network Tool for diagnosing network problems.

  • Try connecting via USB if Wi-Fi fails to test functionality.

When to Contact Canon Support

If your Canon printer remains offline despite following all troubleshooting steps, you may need:

  • Firmware updates

  • Advanced network configuration

  • Hardware inspection

Visit Canon Printer Support for live help or service options.

FAQs – Canon Printer Offline on Windows & Mac

Q1: Why does my Canon printer keep going offline repeatedly?

A: This often results from unstable network connections, outdated drivers, or a misconfigured printer. Updating drivers and using a stable Wi-Fi network helps.

Q2: How do I bring my Canon printer back online on Windows?

A: Right-click the printer in Control Panel> Devices and Printers> "See what’s printing"> Printer tab> Uncheck "Use Printer Offline".

Q3: What to do if Canon printer says "Offline" on Mac?

A: Reset the printing system from System Preferences> Printers & Scanners. Reinstall drivers if needed.

Q4: Should I restart the Print Spooler on Windows to fix offline issues?

A: Yes, restarting the Print Spooler often clears stuck print jobs and restores connectivity.

Q5: Does resetting the printer help fix offline issues?

A: Yes, resetting network settings or the entire printer can resolve persistent offline problems, especially for wireless connections.

Q6: Why is my Canon wireless printer offline after a power outage?

A: Power outages can disrupt the printer’s Wi-Fi connection. Restart the printer, router, and reconnect the printer to the network.

Q7: Will reinstalling the printer fix the offline issue?

A: In many cases, yes. Reinstalling clears old configurations and allows fresh settings.

Conclusion

Canon printer offline issues on Windows 10/11 and macOS are common but easily fixable. Start with basic checks like connections and default settings, then move on to driver updates and system resets. If all else fails, Canon support can guide you through deeper troubleshooting or repair options.

About the Author

We are the Canon Printer expert and provide the solution to fix the Canon Printer Issues.

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Author: Mic William

Mic William

Member since: Jul 24, 2025
Published articles: 1

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