A Complete Guide To Ring Doorbell Won't Connect To Wi-Fi

Introduction

Do you want to get rid of the Ring doorbell won't connect to Wi-Fi +1-803-888-4148 issue? Can’t tolerate this more? Don’t worry! You have landed on the right page. In this blog post, we’ll help you to be aware of the key reasons for the problem that you are encountering. Apart from that, we have also curated a complete list of credible troubleshooting methods to nip this issue in the bud.

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Without beating about the bush, let’s dig a little deeper into this post!

Common Causes for Ring Doorbell Won't Connect To Wi-Fi

Curious to be familiar with the key factors responsible for the issue namely - Ring Doorbell Won't Connect To Wi-Fi. Here is a list of all the causes that can prevent your Ring Doorbell from connecting to Wi-Fi. Let’s check out one by one.

1. Weak Wi-Fi Signal-

One of the fundamental reasons for connectivity issues is weak Wi-Fi signal strength. In case, the Ring Doorbell is too far from your router, it may be possible that the Wi-Fi signal strength is not strong enough so that it can maintain a reliable connection. In addition to this, the strength of the signal can be affected by distance, walls, or interference from other devices.

2. Incorrect Wi-Fi Credentials-

A few other frequent issues are - incorrect Wi-Fi credentials. It includes entering the wrong network name ( SSID) or password during the setup procedure. The Ring Doorbell will not be able to connect in case the credentials are not accurate.

3. Wi-Fi Interference-

Interruption from other wireless devices can also disrupt the Wi-Fi connection of the Ring Doorbell. Devices that your Ring Doorbell may be utilizing, can cause various connection issues. The devices are - microwaves, cordless phones, and baby monitors that operate on the same 2.4 GHz frequency.

4. Low Power or Dead Battery-

In case, your Ring Doorbell runs on battery power and the battery is low or dead, it can cause failure of your device to connect to Wi-Fi. The Ring doorbell requires sufficient power to maintain the connection.

5. Network Band Compatibility Issues-

A few Ring Doorbells only connect to a 2.4 GHz network. On the other hand, others are supportive of both 2.4 GHz and 5 GHz. Suppose, you are making an effort to connect the device to a network that is not supportive, it won’t establish a connection.

6. Router Issues-

Suppose the issue is not with the Ring Doorbell. There is a possibility that the problem is with your wi-fi router. Overloaded routers or outdated firmware can also cause several connectivity issues for all devices including - the Ring Doorbell.

7. Network Configuration-

Latest network settings such as firewalls, VPNs, or custom DNS configurations can interrupt your Ring Doorbell's ability to do so. This way, you will not be able to connect to the network.

8. Internet Service Outage or Slow Internet-

Your Ring Doorbell needs an active internet connection to function. In case, there is an outage with your internet service provider ( ISP), the Ring Doorbell won’t connect to Wi-Fi. It can also occur due to slow internet speed.

9. Firmware Updates or Server Issues-

It’s once in a blue moon that connectivity issues can be caused on the end of your Ring device. Such issues occur due to firmware updates or server-side issues. In case, the firmware of your device is outdated, or the Ring’s servers are down, your device may struggle to connect to Wi-Fi.

Troubleshooting Tips to resolve Ring Doorbell Won't Connect To Wi-Fi

In this section, you will have an overview of a few of the effective tips that can help you get your Ring Doorbell reconnected to your Wi-Fi network.

1. Check Wi-Fi Signal Strength

One of the most common reasons for Wi-Fi connectivity issues is weak signal strength. In case, your Ring Doorbell is far from your router, the signal may not be strong so that you can maintain a reliable connection.

Steps to resolve:

• Move your router closer:

If it is possible for you, you can move your router closer to your Ring Doorbell.

• Use a Wi-Fi extender:

In case, moving the router is not feasible, you can consider utilizing a Wi-Fi extender. This way, you can use a Wi-Fi extender to boost the signal near your doorbell.

• Check signal strength in the Ring App:

Last but not least, open the Ring App and go to the Device Health section. It will be helpful for you to cross-check the Wi-Fi signal strength known as the RSSI value. Lower values indicate a stronger signal. In reality, you want the RSSI to be below -60.

2. Ensure You’re Using the Correct Wi-Fi Band

There are a few Ring Doorbells that are only supportive of the 2.4 GHz Wi-Fi band. On the other hand, a few may support both 2.4 GHz and 5 GHz. Are you attempting to connect the doorbell to an unsupported band? If so, it can surely cause you several connection failures.

Steps to resolve:

• Check your device’s compatibility:

First of all, refer to the specifications of your Ring Doorbell. It will be helpful to you to confirm which band it supports.

• Change the Wi-Fi band:

In case your Doorbell is only 2.4 GHz, you need to make sure that your router is broadcasting that band. It is also possible for you to make an adjustment in these settings on the admin page of your router.

3. Restart Your Router and Ring Doorbell

Sometimes, just a simple restart can help you troubleshoot several connectivity issues. For this, you have to reset both the router and the doorbell.

Steps to resolve:

• Restart your router:

At the beginning of the process, unplug your router from the power source. Now, wait for 30 seconds. And then you can plug it back in.

• Restart your Ring Doorbell:

In this step, press and hold the reset button on your Ring Doorbell for nearly 15 seconds. You have to continue it until the light on the front starts flashing. It will indicate to you that it is rebooting.

4. Verify Your Wi-Fi Credentials

Are you going to enter incorrect Wi-Fi credentials (SSID or password) during setup? If so, it is another frequent cause of connection issues.

Steps to resolve:

• Double-check your Wi-Fi name and password:

Initially, you need to confirm that you are entering the appropriate credentials when you want to set up the device. Make sure that both the SSID and password are case-sensitive.

• Forget and reconnect:

Is your Ring Doorbell showing as connected to Wi-Fi? But, if it is not working properly, you can try to forget the network in the app and reconnect it.

5. Check for Wi-Fi Interference

Electronic pieces of equipment that operate on the same frequency as your Wi-Fi, can cause interruptions. Besides, it can also disrupt your connection. For instance - cordless phones, microwaves, baby monitors, and more.

Steps to resolve:

• Move devices away:

Try to keep electronic devices that can cause interference away from your router and doorbell as well.

• Switch to the 5 GHz band:

In case the interference persists, it will be better for you to switch to that frequency which is less prone to interruptions. You may have to verify if your doorbell is supportive of 5 GHz and if there are no interruptions from household electronics.

6. Ensure the Ring Doorbell Is Getting Power-

Your Ring doorbell requires sufficient power to function and maintain a Wi-Fi connection. Due to low battery or power issues with your wired connectivity, the operation of the doorbell can be disrupted.

How to Fix It:

• If you are using a battery-powered Ring Doorbell, you need to check the battery level in the Ring app. In addition to this, you have to charge it if it is required.

• For hardwired Ring Doorbells, it is a must for you to ensure that the wires are securely connected. Along with this, you also need to confirm that your device is receiving power.

• In the next step, check for any signs of power surges or issues with the circuit breaker. As a result, it may impact the power supply.

7. Update Your Ring App and Firmware-

Utilizing obsolete software or firmware can sometimes cause several connectivity issues. With regular updates from Ring, you can easily resolve bugs and improve performance.

How to Fix It:

• In the first step, check the Ring app for available updates.

• Install them from the app store if it is required.

• Next, ensure that your Ring Doorbell has the latest firmware. You can do it successfully by going to the Device Settings section in the app and looking for firmware update prompts.

8. Reconnect the Ring Doorbell to Wi-Fi -

Sometimes, there is a requirement to reconnect the Ring doorbell to your Wi-Fi network manually.

How to Fix It:

• Firstly, open the Ring app. Now, go to your device’s settings.

• Next, choose Device Health, then opt for the option to reconnect to Wi-Fi.

• Last but not least, follow the on-screen instructions so that you will be able to re-enter your Wi-Fi credentials. Along with this, you can also re-establish the connection.

10. Factory Reset the Ring Doorbell-

Do any of the troubleshooting tips mentioned above are helpful to you? It will be worth performing a factory reset. It can help you resolve deeper issues that are not possible to be solved by simpler methods. You need to keep this thing in mind; this will remove all your settings. And you will need to set up the doorbell again.

How to Fix It:

• In the first step, press and hold the reset button on the Ring Doorbell. You have to continue this for about 15-20 seconds.

• Once your device resets, it will be worth following the initial setup process in the Ring app. This way, you can easily reconnect it to your Wi-Fi network.

• Make sure that you have updated the doorbell’s firmware if the prompts will appear to you on the screen during the setup.

Conclusion

Hopefully, after walking through the information given above, you can fix the issue namely - Ring Doorbell Won't Connect To Wi-Fi.

Hi audience, I am Smart tips a blog writer. Working for several company as a guest writer.