Reason My Canon Printer Not Printing (And How to Fix It)

A Canon printer not printing +1-801-878-6858 can bring your productivity to a standstill, whether you're in the middle of a work project, school assignment, or printing an important document. This issue is more common than you might think, and while it’s incredibly frustrating, it’s usually fixable.

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Whether you’re using a Canon inkjet or laser printer, connecting via USB or Wi-Fi, or printing from Windows or macOS, this guide will help you identify and resolve the most frequent causes of Canon printers refusing to print.

Why Is My Canon Printer Not Printing?

Before diving into solutions for canon printer not printing +1-801-878-6858, let’s look at common reasons behind the problem:

• Printer isn’t properly connected to the computer or Wi-Fi

• The wrong printer is set as default

• Empty or misaligned ink/toner cartridges

• Clogged print heads or dried ink

• Stuck or paused print queue

• Outdated or corrupted printer drivers

• Paper jam or internal hardware issue

• Firmware or software conflict after an update

Now let’s go step by step to get your Canon printer working again.

Step 1: Check Power and Connections

This may seem obvious, but it's worth confirming.

• Is your printer powered on? Check for lights or display activity.

• If using USB, is the cable securely connected to both your printer and computer?

• If printing wirelessly, make sure the printer is connected to your Wi-Fi network.

Try unplugging the printer and plugging it back in to reset it. For USB printers, try a different cable or USB port. For wireless models, check your router and restart it if necessary.

Step 2: Make Sure Canon Is Set as Default Printer

Your system might be sending documents to a virtual printer or another device by default.

On Windows:

• Go to Control Panel> Devices and Printers

• Right-click on your Canon printer> Set as default printer

• You should see a green checkmark on the Canon printer icon

On macOS:

• Open System Settings> Printers & Scanners

• Select your Canon printer from the list

• Click Set as Default

After this, try printing a test page.

Step 3: Check for Error Messages or Warnings

Canon printers often display error codes or messages on the screen or blinking lights that indicate problems like:

• Paper jams

• Low ink or toner

• Open printer cover

• Improper cartridge installation

Refer to your printer’s user manual or Canon’s support website to interpret the error code or blinking light pattern. Resolve the hardware issue before continuing.

Step 4: Cancel Stuck Print Jobs and Clear the Queue

Stuck print jobs can halt new ones from going through.

On Windows:

1. Open Control Panel> Devices and Printers

2. Right-click your Canon printer> See what’s printing

3. Click Printer in the top menu> Cancel All Documents

On macOS:

1. Open System Settings> Printers & Scanners

2. Select your printer> Click Open Print Queue

3. Remove any stuck print jobs

After clearing the queue, restart your printer and computer, then try again.

Step 5: Check Ink or Toner Levels

Your printer may power on and respond, but if it’s not printing anything on the page—or the output is faint—it may be out of ink or toner.

• Open the Canon utility software on your computer or check the printer display panel to view ink levels

• Replace any low or empty cartridges

• Make sure cartridges are properly seated and clicked into place

After replacing ink, run a print head alignment or nozzle check using the printer software or menu panel.

Step 6: Run a Print Head Cleaning Cycle

If your Canon inkjet printer prints blank or faded pages, the nozzles may be clogged with dried ink.

To fix this:

• On your printer or in the Canon software, go to Maintenance or Tools

• Choose Cleaning or Deep Cleaning

• Follow the on-screen instructions

Run a Nozzle Check afterward to confirm if print quality improves. You may need to repeat the cleaning 2–3 times.

Step 7: Update or Reinstall Canon Printer Drivers

Outdated or corrupt drivers often prevent printers from functioning properly.

To update drivers:

• Search for your printer model

• Download and install the latest driver for your operating system

To reinstall: On Windows:

1. Open Settings> Devices> Printers & Scanners

2. Click on your Canon printer> Remove device

3. Restart your computer

4. Add the printer again and install fresh drivers

On macOS:

1. Go to System Settings> Printers & Scanners

2. Remove the printer

3. Click the plus (+) to add it back

Step 8: Reconnect to Wi-Fi (For Wireless Models)

If your Canon printer prints fine via USB but not over Wi-Fi, the wireless setup may need to be redone.

To reconnect:

1. On the printer’s screen, go to Settings> Wireless LAN Setup

2. Choose Easy Setup or Manual Setup

3. Select your Wi-Fi network and enter the password

Make sure your printer and computer are connected to the same network. Restart both devices after setting it up.

Step 9: Perform a Firmware Update (Optional but Recommended)

Canon periodically releases firmware updates to fix bugs and improve performance.

• Go to Canon’s support site

• Enter your printer model and check for firmware downloads

• Follow the instructions carefully to install updates

Firmware updates may fix compatibility issues caused by system updates or new software.

When to Contact Canon Printer Support

If your printer still refuses to print after trying all the steps above, it might be time to contact Canon customer service number +1-801-878-6858. Issues like internal hardware failure, print head damage, or deep software corruption may require expert assistance.

You can reach Canon through:

• Canon printer support phone number

• Canon customer service number

• Canon’s live chat and online support center

Make sure you have your printer model, serial number, and a description of the issue ready.

Final Thoughts

A Canon printer not printing can be a temporary hiccup or a more involved issue, but in most cases, it’s fixable with the right steps. From checking connections and ink levels to updating drivers and clearing the print queue, these solutions will help you get back on track.

Need help with your product? Call our support team for expert assistance. From installation and setup to product updates and connectivity fixes, Our Support is available 24/7 to resolve all your technical concerns.