How to Login to Your FamilySearch Account?

FamilySearch is a well-known platform that helps individuals explore and document their family history, providing tools to build family trees, access genealogical records, and connect with a global community of researchers. If you’re looking to dive into your family’s past or need access to genealogical resources, logging into your FamilySearch account is the first step.

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This article walks you through the process of logging into your FamilySearch account, troubleshooting common login issues, and tips for keeping your account secure.

Step-by-Step Guide to Login to Your FamilySearch Account 1. Visit the FamilySearch Homepage

To get started, open your preferred internet browser and go to the FamilySearch website. You’ll see a Login option at the top-right corner of the page. Clicking on this will take you to the login page where you can enter your credentials.

2. Click the Login Button

On the homepage, simply click the Login button. This will direct you to a new page where you can input your login details.

3. Enter Your Username and Password

You will be prompted to enter your username (typically the email address you used to create the account) and password.

• Username: Your username is usually your registered email address.

• Password: This is the password you set during the account registration process.

Once you’ve entered your credentials, click the Sign In button to continue.

4. Two-Step Verification (if enabled)

If you have set up two-step verification (for extra security), FamilySearch will prompt you to verify your identity by entering a code. The method you use to receive the code depends on what you selected during the initial setup.

• If you’ve provided a phone number, the code will be sent via text message.

• If you’ve provided a backup email, the code will be sent there.

Once you receive the code, enter it in the provided field to continue the login process.

5. Access Your FamilySearch Account

Once logged in, you’ll be directed to your personal FamilySearch homepage. Here, you can start building your family tree, access family records, or explore other features that are available to registered users.

Troubleshooting Login Issues

If you’re having trouble accessing your FamilySearch account, there are several common problems and solutions you can try.

1. Incorrect Username or Password

If you're unable to log in, the most common issue is entering incorrect login details. Here's how to resolve it:

• Check for Typos: Double-check your username and password. Make sure there are no accidental spaces or miscapitalized letters.

• Password Reset: If you’ve forgotten your password, you can reset it. On the login page, click on the Forgot password? link. You’ll receive instructions to reset your password via email.

2. Account Locked or Suspended

In some cases, FamilySearch may lock your account for security reasons. If this happens, you may need to reach out to FamilySearch support to resolve the issue. Check the login page for a Contact Us option or go to the Help Center for assistance.

3. Two-Step Verification Problems

If you're not receiving the verification code for two-step authentication, here are some tips:

• Check Your Phone: Ensure your phone has a stable signal if you're receiving the code via text message.

• Check Your Email: If you opted for email verification, make sure to check your spam or junk folder in case the email got filtered there.

• Resend the Code: If the code hasn’t arrived after a few minutes, you can request to resend the code.

4. Clear Browser Cache and Cookies

If you're still having trouble logging in, sometimes clearing your browser’s cache and cookies can help. Doing this removes outdated information that could be causing issues. After clearing the cache, restart your browser and try logging in again.

5. Try Incognito Mode or a Different Browser

If clearing the cache doesn’t solve the issue, try accessing FamilySearch in Incognito Mode or Private Browsing mode. This prevents your browser’s extensions and stored cookies from interfering with the login process. Alternatively, you can try using a different browser.

How to Create a New FamilySearch Account

If you don't yet have a FamilySearch account, the process is simple and free. Here’s how to create a new account:

1. Go to the FamilySearch homepage: Open your web browser and navigate to the FamilySearch website.

2. Click the "Create Account" Button: Once on the login page, look for the Create Account link and click on it.

3. Fill in Your Information: You'll be asked to provide your name, email address, date of birth, and location.

4. Choose a Strong Password: Pick a strong password that contains a mix of letters, numbers, and special characters.

5. Agree to Terms: Read and agree to the terms of service provided by FamilySearch.

6. Complete the Registration: After completing the form, you’ll receive a verification email. Click the link inside to confirm your email and finalize the registration.

Once your account is created, you can start using all of FamilySearch’s features.

How to Keep Your FamilySearch Account Secure

Your FamilySearch account contains personal information and genealogical data, so it’s important to keep it secure. Here are some best practices for maintaining account security:

1. Enable Two-Step Verification

Two-step verification adds an additional layer of security to your account. By enabling this feature, FamilySearch will require a verification code each time you log in, preventing unauthorized access even if someone obtains your password.

To enable two-step verification:

• Go to your Account Settings.

• Select the Security tab.

• Follow the prompts to set up two-step verification via text message or email.

2. Create a Strong Password

Use a strong and unique password that includes a mix of uppercase and lowercase letters, numbers, and symbols. Avoid common phrases or easily guessed passwords like "password123" or your name.

3. Don’t Share Your Login Information

Never share your login credentials with anyone. If you need to give someone access to your FamilySearch account, make sure to set up an appropriate level of access (such as guest access).

4. Watch for Phishing Attempts

Phishing emails are attempts by scammers to steal your login credentials. FamilySearch will never ask you for your password via email. Be cautious of any unsolicited messages that ask for your personal information. If you're unsure whether an email is legitimate, don’t click any links or provide any details.

How to Log Out of Your FamilySearch Account

Logging out of your FamilySearch account is just as easy as logging in:

1. Once you’re finished using your account, click on your profile name or avatar in the top-right corner of the screen.

2. A drop-down menu will appear. Click on Log Out.

3. You’ll be signed out of your account. Make sure to log out, especially if you’re using a public or shared computer.

Conclusion

Logging into your FamilySearch account is a simple process, but if you encounter any issues, there are a number of common solutions you can try. Whether you’re accessing your family tree, researching genealogical records, or collaborating with others, your FamilySearch account is your gateway to a wealth of historical data.

If you ever have trouble logging in, be sure to check your username and password, enable two-step verification for extra security, and contact support if necessary. And, if you don’t have an account yet, creating one is easy and free — so you can begin discovering your family history today!

Sadie Sink is a professional content writer.