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Why is Facebook Marketplace not showing item descriptions on the app?

Author: Facebook Support
by Facebook Support
Posted: Nov 26, 2025
  • 10 Powerful Reasons Why Facebook Marketplace Not Showing Item Descriptions on the App (And How to Fix It Fast)****Meta Description:

Why are item descriptions not appearing within the Facebook Marketplace app? Read about the best causes, solutions, FAQs, and pro tips to get missing Marketplace descriptions back ASAP.

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    • Why is Facebook Marketplace Not Showing Item Descriptions on the App? (Top Reasons & Fixes)

    If you have recently tried browsing Marketplace and wondered why item descriptions aren't showing on the app, you're not alone. Missing item listing descriptions are being reported by thousands of users while trying to buy items or even on their own items. It's a frustrating issue, especially when you want to make a safe, informed purchase.

    This tutorial breaks it down into the exact reasons why it happens, and then step-by-step fixes that actually work. Whether you are a frequent buyer, a regular seller, or just casually browsing, this article describes everything you need to know in simple terms.

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    Understanding the Facebook Marketplace Description Issue

    Facebook Marketplace is one of the massive online buying and selling platforms to have replaced local classifieds and neighborhood bulletin boards; millions of listings are created every single month. But with this much activity, glitches can-and do-occur.

    How Marketplace Item Descriptions Normally Work

    Every Marketplace listing includes:

    • Item title* Photographs* Price* Category* **Description **
    • Seller profile

    Descriptions are fundamental because they let buyers understand an item's condition, size, features, and defects. When this section is not appearing, users frequently experience confusion or misinformation.

    • Common Times Users Notice Missing Descriptions

    You may see missing descriptions:* Right after an app update* Loading listings from faraway regions* When toggling between Wi-Fi and mobile data

    • When it comes to slow internet
    • After storage cleaning or sudden app close
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    Top Reasons Why Item Descriptions Are Not Showing on the Facebook Marketplace App

    This is where we answer the big question:

    • Why does Facebook Marketplace not show item descriptions in the app?

    Here are the most common causes, according to user reports and application behavior.**1. Temporary Glitches or App Bugs

    One of the most common reasons is that there is a temporary bug in the Facebook app. These bugs happen:

    • Once a new update rolls out
    • when Facebook's servers are too busy
    • Due to coding changes within the Marketplace system

    Minor bugs might make some elements, like descriptions, not load.

    • Meta's Ongoing Updates Affecting Marketplace

    Facebook does most of its updates silently in the background. Sometimes these updates cause temporary issues with listing visibility.---

    • 2. Using Older Version of Facebook App

    If your app isn't up to date, older versions may fail to load newer listing formats. This leads to:

    • Missing text
    • Broken layouts
    • Descriptions not appearing at all

    Updating the app usually fixes this quickly.---

    Poor Internet Connectivity

    This could be due to a weak or unstable connection. When the photos appear, it just means they load first, but the text doesn't render.

    This happens most often on:

    • Slow LTE / 3G
    • Public Wi-Fi
    • Data-saving modes
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      • 4. Caching or Temporary Data CorruptionThe Facebook application stores temporary files, known as a cache. If this cache becomes corrupted, the app experiences bugs in certain features, such as Marketplace descriptions.

      Clearing the cache usually solves this right away.

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      5. Facebook Account Restrictions or Review Flags

      If your account has been flagged for:

      • Spam
      • Policy violations
      • Suspicious activity
      • you might have problems with Marketplace visibility.

      Sometimes descriptions won't load on listings until the restriction is lifted.

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      6. Marketplace Regional Limitations

      Not all listing types are available in all countries. Facebook sometimes hides particular fields, including the descriptions, when:

      • Listing is from a restricted area

      Marketplace features vary across countries.

      ???

      7. The Seller Has Not Added a Description

      Some are even just left blank by the seller.

      Nothing is wrong with your app in those cases; the listing simply has no details.

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        • How to Fix Facebook Marketplace Not Showing Item Descriptions on the AppHere are the most effective solutions to restore missing descriptions:1. Update the Facebook AppGo to:
        • Google Play Store
        • Apple App Store

        Then tap **Update**.

        This instantly resolves most description loading problems.

        • 2. Clear Facebook App Cache**On Android:**
        1. Settings
        2. Applications
        3. Facebook
        4. Storage
        5. Clear Cache
        • On iPhone:**

        You must delete the app and reinstall it because Apple doesn't permit cache clearing.

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          • 3. Improve Your Internet ConnectionTry:
          • Wi-Fi connection
          • Turning airplane mode ON then OFF
          • Resetting your router* disabling data saver mode
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            • 4. Log Out and Log Back In

            A new login restarts your session and refreshes Marketplace configuration.

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            5. Reinstall the App Completely

            This is the most reliable fix for corrupted data.

            • 6. Switch to Facebook Mobile Browser or Desktop

            Visit:

            • https://www.facebook.com/marketplace/](https://www.facebook.com/marketplace/)**

            This version often loads descriptions, even when the app doesn’t.

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              • 7. Report the Problem to Meta Support

              Go to:

              Menu → Help & Support → Report a Problem

              This notifies Meta about prevalent issues that need to be fixed.

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                • Preventing Marketplace Listing Display Issues in the Future
                • Keep Your App Updated Regularly

                Turn **auto-update** on to avoid compatibility issues.

                • Keep Your Devices Performing Well

                Avoid:

                Low storage

                • Overheated device
                • Too many apps running in the background

                These slow down the app and make features fail.

                Avoid Using Unsupported Third-Party Tools

                Any type of modification or script can make your account malfunction or get restricted.

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                FAQs About Facebook Marketplace Not Showing Descriptions

                1. Why isn't Facebook Marketplace showing item descriptions on the app for only some of the listings? Some sellers don't fill in the description, and sometimes Facebook doesn't show the description if there's a glitch.

                • 2. Why do Marketplace descriptions load on desktop but not on mobile? This can be due to app bugs or older versions of the app.
                1. Will reinstalling the app fix missing descriptions? Yes-this is one of the most reliable fixes.
                2. Can Facebook restrictions make the descriptions disappear? Yes, sometimes restricted or flagged accounts cannot use the full Marketplace features.
                • 5. Is this problem caused by slow internet? Of course, when the connection is not good, text usually doesn't load.

                6. Should I report this issue to Facebook? Yes, especially if the problem occurs in many listings.

                • Conclusion: Getting Marketplace to run smoothly yet again If you've been asking **"Why is Facebook Marketplace not showing item descriptions on the app?"**, the good news is that, in most cases, it can be fixed quite easily. Most issues are caused by glitches, outdated apps, or poor connectivity—and all of these can be resolved with a few simple actions. With the solutions provided below, you will have Marketplace working like it should once again in no time. For more troubleshooting tips, you can check out official Meta support here: [https://www.facebook.com/help/ ---
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Author: Facebook Support
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Facebook Support

Member since: Nov 26, 2025
Published articles: 14

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