Free WordPress Live Chat Plugin + WhatsApp 2026 | Chatlivo

The Chatlivo WordPress plugin does both. Live chat widget on your website, plus WhatsApp Cloud API connected so visitors can continue the conversation on their phone when you’re offline. Free to install from the official WordPress.org plugin directory, free to use for the first 30 conversations a month, and the setup takes under 5 minutes with no coding required.

This guide covers exactly what you get, how it compares to the other free plugins in the category, and a step-by-step install walkthrough with screenshots.

WooCommerce Live Chat Plugin — Free with WhatsApp Included

Yes — and this is worth mentioning specifically because WooCommerce store owners have a particular lead capture opportunity that general WordPress sites don’t. The Chatlivo free WordPress chat plugin appears on every WooCommerce page by default: product pages, the cart, and checkout.

For a WooCommerce store, the most valuable setup is:

• Pre-chat form on checkout: Captures buyer details before the chat even starts — useful for following up on abandoned carts
• Welcome message on product pages: "Questions about this product? I’m here right now." — directly addresses the most common reason visitors don’t buy
• WhatsApp follow-up for order queries: Post-purchase support questions ("where’s my order?") handled via WhatsApp without the customer needing to email you

WooCommerce Shopify note: Chatlivo’s native Shopify plugin integration is on the Phase 2 roadmap. If you use WooCommerce, the WordPress plugin works perfectly today. If you’re on Shopify, you can install Chatlivo via the manual JavaScript snippet method until the Shopify app launches.

The Best Free WordPress Live Chat Plugin with WhatsApp

If you need to add live chat to WordPress free — with WhatsApp included, no BSP fee, and no coding required — Chatlivo is the only plugin in 2026 that delivers all three. Tawk.to gives you unlimited conversations but no WhatsApp. Tidio gives you AI features but charges for WhatsApp. Chatlivo gives you both on the free plan, with a 5-minute setup that works on any self-hosted WordPress site including WooCommerce.

The single most important thing to do after installing the free WordPress chat plugin: enable the pre-chat form. It captures visitor name, email, and phone before they type their first message — which means even if you’re offline at 11 PM when they visit, you wake up to a qualified lead in your inbox rather than a missed opportunity. That one feature alone makes live chat a lead generation tool, not just a support widget.

Install the plugin from the WordPress.org directory, connect your free Chatlivo account, enable WhatsApp in Settings, turn on the pre-chat form, and write a welcome message that speaks to your highest-intent visitors. Total setup time: under 15 minutes. Total cost: free.

Add Free Live Chat + WhatsApp to Your WordPress Site — Right Now

Install the Chatlivo WordPress plugin free from WordPress.org. Connect WhatsApp at no BSP cost. Start capturing leads from your WordPress site in under 5 minutes.

Download Free WordPress Plugin

Join 500+ businesses using Chatlivo to support & convert website visitors. Live chat, AI chatbots & helpdesk tools — free to start, no credit card needed.