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Gym collections, not a big challenge now
Posted: Jun 19, 2015
Are you opening a new gym and are wondering about its collections and membership requests? Gym collections are not a big challenge now, thanks to the excellent vendor system available, today.
There are several world-class gyms in the market today. Everyone, is better than the next, and offers their members with excellent facilities. The monthly fees vary greatly and remain extremely competitive. So, how does one retain members and increase the productivity of the gym? That is where third parties come in, the vendors who can help you deliver best-in-class service offerings to your members, and with the proper decline management and collection system in place you will set yourself apart and actually enhance the overall customer experience.
Many a times, people come into the gym with all intentions of regaining their lost physique and remaining healthy from that day forward. But, alas, the daily work pressure and other problems prevent them from continuing their good intentions. As a result, they end up with late or irregular payments to complete default for many months. It is not a feasible option to let the defaulted members to simply walk away, but at the same time, you cannot do anything improper, since you hope to retain their membership at the end of the day.
You may consider a third party collector though, which many gyms employ to get their dues on time. But, many a times, such an act can end up with the members taking offense against the gym management. Since all gyms depend on their local community, such grievances can cause serious consequences with your overall membership base and collections will undoubtedly drop significantly.
That is where the Gym vendors (experts in health & fitness) come into the picture. The vendors employ expert counselors who have experience in the physical fitness field and thus, know where or when to strike to get the Gold. With their expertise, they will help in extracting the payment from the most frequent defaulter, but still help you retain him or her as a loyal member.
The advantage of employing such vendors not only ends with retaining more memberships, but can also make your life as a gym owner, all the more stress-free. With such experts in the picture, you can save your valuable time, and devote that to improving the facilities further. When you are not involved in thinking about strategies to make sure the members pay on time and maintain their payment method, you can put more effort, and personal attention toward making your facility stand tall within your community.
With the entry of dedicated gym vendors like an experienced collection agency, the yearly collections and handling of defaulted members has become an easy task. With more people paying attention to their health, and with the help of a great collection agency who fully understands the gym industry and knows how to treat members, the collections are, thankfully, not a big challenge anymore.
First Credit Services is a leading A/R management and collection company dedicated to the health and fitness industry.