Finding it dificilt to access a smart hotel managament software

Today, hotel software has become the bedrock of any hospitality property today. It not only helps hotels automate their processes, but as newer solutions are adopted, data stored in the property management system gains increasing importance. This is because hotel data can be leveraged by different solutions to better understand guest segment, behavior patterns and trends.

Today, hotels in both independent and chain segment are analyzing their data for intelligence. They are examining their guest feedback information for online marketing. They are also analyzing all the data available to determine right pricing strategy. However, as various solutions plug into the property management system, the application gets more complex. Disparate hospitality technology solutions working together result in periodic issues and downtime in hardware and software.

Dissimilar hotel management software usually works in silo. This means data cannot be accessed real-time across solution and needs to be extracted and analyzed separately for actionable points. This further pressurizes your manpower. In an effort to address this situation, many hotels are moving beyond a property management system to something more comprehensive, robust and integrated, namely a Hotel ERP.

What is a Hotel ERP?

• • Enterprise resource planning (ERP) is business process management software that allows hospitality properties to use a system of integrated applications to manage their hotel or group of hotels and automate back office functions related to service, finance, marketing, maintenance and human resource.
  • Hotel ERP thus goes beyond Front Office and Back of the House modules to include a host of other solutions that are seamlessly integrated into the larger application.
  • A Hotel ERP can be either hosted on the cloud or in-premise. While the advantage of a cloud solution is that it reduces investment in hardware, software and maintenance. The problem is that most hotels do not have steady and stable internet facilities. This means your hotel software may be down at a crucial time like when your guest is trying to checkout.
  • The hotel industry has not essentially grabbed on to the idea of Hotel ERP and is only just getting accustomed to the fact that they can demand automation to stay more focused on guest service.
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  One of the few software companies that offer a Hotel ERP are IDS Next

  As a 28 year hotel management software company, we are in a unique position to offer an enterprise class Hotel ERP. We have 4 versions of the solution to cater to the niche needs of hospitality properties in different market segments.

  Our 4000 PLUS customers include chains, independent hotels, boutique hotels, resorts and service apartments. Our Hotel ERP is used by full service and limited service properties. Star hotel and non-star. What sets our customers apart from the rest of the industry is their desire to deliver high quality guest service, while keeping costs in check.

  Integrated with the Hotel ERP is our expanding Hotel 360 Hospitality Solution set.

Debi Prasad Sarangi handles Corporate Communications at Ids Next Business Solutions, a global leader in the domain of hospitality technology solutions.