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Tech Support Tips to Repair the “Server Execution Failed” Error

Author: Brook Perry
by Brook Perry
Posted: Jul 31, 2015

Sometimes you may find it difficult to resolve annoying PC errors that may put your productivity to an end. Tech support professionals claim that half of the tech problems they fix every day are easy to repair, and an average computer user can troubleshoot it personally. Read this article to know why the "Server Execution Failed" error appears on your device and how you can repair the same.

Working on a fast, accurate, and responsive PC offers a pleasing experience, but performing computing tasks on an irresponsive or faulty PC seems impossible. Annoying system errors, complex PC troubles, and uncertain computer issues may stop your currently running processes. Since PC errors can cause serious damages to your crucial PC parts, it is recommended to troubleshoot them as soon as they appear. Handling computer repairs isn’t an easy task for all, but exercising some common computer troubleshooting tips can resolve the issue in a few minutes only. You may avail IT help from a computer technician or a tech geek cousin to get the error fixed.

Read this article to know about an exclusive case of the "Server Execution Failed" error and learn how to fix the same without availing IT help:

Symptoms of the Error

You may get the error if the ASP pages could not process your request and the DCOM event ‘10010’ appears in the system event log of your Windows PC. The problem may occur when you try browsing the Active Server Pages (ASP) pages. Initially, you may experience the "HTTP 500 - Internal server" error. But if you clear the ‘Show Friendly HTTP Error Messages’ checkbox in the browser, then you will confront the ‘Server Application’ error. The error description will command you to view the system event log, and it will contain the following details:

"Source: W3SVC

Event ID: 36

User: N/A

Description: The server failed to load application '/LM/W3SVC/1/Root/certsrv'. The error was 'Server execution failed'."

Cause of the Error

The prime cause for the occurrence of this error is that the ‘NT AUTHORITY\Authenticated Users’ or ‘NT AUTHORITY\INTERACTIVE’ entries have got removed from the Users group.

Computer Support Tips to Repair the Windows PC Displaying the Error Code

You will require adding the removed users back to the Users group to resolve the issue. Additionally, you will require restarting the Internet Information Services (IIS) to bring the changes into effect. Follow these tips to ensure that the error gets resolved completely, and if you experience the error message again, then contact a reliable remote support company delivering instant IT help:

  1. Click the ‘Start’ button and select the ‘Program’ option.
  2. Click the ‘Administrative Tools’ option, and then click the ‘Computer Management’ button for opening the Computer Management console.
  3. Explore the ‘Local Users and Groups’ section from the left pane and then click the ‘Groups’ folder.
  4. Locate the ‘Users’ group in the right pane, and right-click it.
  5. Click the ‘Properties’ option in the menu that appears.
  6. Click the ‘Add’ option to continue.
  7. The ‘Select Users or Groups’ dialog box will appear.
  8. Locate the ‘Look in’ dropdown menu.
  9. Select the ‘Local Computer’ option from the list.
  10. Select the ‘Authenticated Users’ option, and then click the ‘Add’ button.
  11. Select the ‘INTERACTIVE’ option, and then click the ‘Add’ button.
  12. Click ‘OK,’ and then click the ‘Apply’ button to bring the changes into effect.
  13. Click the ‘Close’ button to close the Properties window of the ‘Users’ group.
  14. Now, expand the ‘Services and Applications’ option in the left pane, and then click ‘Services.’
  15. Right-click the ‘IIS Admin Service’ option in the right pane, and then click ‘Restart.’
  16. Click ‘Yes’ in the ‘Restart Other Services’ confirmation dialog box to restart the service and check if the problem gets resolved.

Conclusion

The error may appear on your Windows device because of many reasons, but finding the exact cause can help in smoothening computer repairs. Many of you may think of availing instant computer support services that charge heavy repair fees to fix your PC problems. Tech experts recommend fixing computer problems on your own, and if not succeeded, then contact an online computer support firm. Since the error can cause severe damages to your PC parts, it is better to perform troubleshooting only if you know how to set your PC back to a normal working condition.

About the Author

Brooke M. Perry is an ardent technician associated with Qresolve computer security, with wide experience of fixing issues with PCs, laptops, tablets and smartphones.

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Author: Brook Perry

Brook Perry

Member since: Oct 25, 2013
Published articles: 70

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