David Clark

Customer support service has become one of the most essentials and important pillars for building your business. Businesses of all sizes are investing in customer support service to grow. With the...

The need to give brilliant customer experiences has unquestionably never been as important as it is in present consumer-driven world. According to Bain & Company, a customer is multiple times more...

Are you struggling to provide personalized chat support to your customers? Are you looking to save marketing costs, increase conversions and sales, and build a long-term relationship with customers...

Customer support is not just about being gracious to your customers. It impacts how customers and prospects view your company as well as your bottom line. Good customer support can help you: Increase...

Would you like to motivate your team but you don’t know how? Do you wonder why you need to motivate them? Your team’s motivation has a huge impact on your customers’ satisfaction. Don’t underrate the...

Outsourcing customer support is a means of providing quality services to customers in a bid to lower costs and increase efficiency. Companies that are experiencing rapid growth and an expanding...

Outsourcing customer support service is sometimes more effective than hiring and training a new team. When someone mentions outsourcing of customer support services, the image of those huge call...

Live chat support is one of the most dynamic ways to communicate with your customers. With live chat, you can turn every interaction with visitors to your website into a better experience and build...