Harsha Rampal

2020 has been a major catalyst in enhancing the learning process not just for students and educators, but also for investors and edtech startups. Edtech companies saw their long-term business goals...

Successful tele-calling requires skills that cover countless aspects of communication. Apart from being good at interpretation, you need to be a shrewd marketer. At the same time, you should carry the...

Vyapar is the simplest and easiest to use Accounting and Inventory management application. Their goal is to help every business owner manage his accounting and finances hassle-free, even if they don’t...

Global Fintech continues to grow significantly and will continue to do so in the next few years. Fintech companies have two business models. A business-to-consumer sales model (B2C) or...

Nurturing prospects is a necessary component of any business’s strategy. Sometimes (most of the time) people just aren’t ready to convert, purchase your product, or become a bona fide lead, after your...

India is a diverse nation with multi-cultural and multi-language existence. People in different parts of the country speak in their own local languages. The trend is more pronounced in tier-2, 3...

The term, Non-Delivery Return(NDR) is commonly used in the shipping and logistics sector. A Non-Delivery Report or NDR is a receipt that shows you the orders which could not be delivered and the...

A sales team’s response to a lead and everything that surrounds it, makes or breaks their success. Lead response time is essential because the quicker your sales team responds, the more likely you are...

Recently at Futwork, we wrote about the importance of calculating churn in sales. Calculating churn helps in not only monitoring performance but also serves as an integral metric in forecasting and...

Is Outbound calling finding it’s way out of companies? In some ways, there is some truth to the above statements. Pure cold calling is possibly less effective than it used to be with the increasing...

A tele-calling service is no longer about only answering customer queries. It now plays a pivotal role in each and every aspect of customer purchase behavior and Customer Relationship Management from...