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For a sales rep, just closing a sale doesn’t mean that they are done with the job. There is a lot more that sales reps have to know about. Every sales rep knows the importance of cross sell and upsell...

The modern business landscape has changed with cloud services. Moreover, the pandemic has made businesses switch to cloud services than traditional methods. Cloud telephony providers are in demand...

Many businesses are using VoIP phone numbers lately. This is because more and more businesses are moving to the cloud. A VoIP phone number is generally offered by a cloud telephony provider or a VoIP...

Many businesses are using VoIP phone numbers lately. This is because more and more businesses are moving to the cloud. A VoIP phone number is generally offered by a cloud telephony provider or a VoIP...

Establishing a consistent, smooth connection with your customers is all inclusive of running a business. Missed call service definitely emerges as a winner when it comes to discovering new ways to...

Educators all around India appreciate the benefits that cloud telephony brings to their field. Education molds young brains into effective leaders for the future. Cloud telephony solutions facilitate...

Through pre-recorded voice messages, voice broadcasting enhances your marketing strategies significantly. With it, you can grow internationally without any struggle and establish a strong connection...

Businesses that know exactly who their customers are and look for ways to improve their bottom line, use voice broadcasting solutions as one of the most effective and engaging communication tools...

Business growth used to be equated with profits your company earned. With the passage of time and technological advancements, this quantitative aspect of business has been overpowered by the...

Most businesses these days have moved to the modern cloud call center from legacy PBX systems. This is because, the solutions provide them the adaptability to the ever-changing customer expectations...

Many years have passed since cold calling was a popular method of targeting customers. Sales leads can be generated by them because they are direct and personal. Despite this, the system has some...

What's Lead Tracking Software?Lead management is the practice of systematically qualifying, analyzing, and nurturing leads to create new business prospects. Leads from various sources are sent into...

The healthcare sector is facing greater difficulties than ever before. As if things weren't already difficult enough, the latest epidemic has compounded them for the healthcare system. Therefore, the...

People and connections are what make a business successful. The more people that hear about your company via these individuals, the better. When a company expands, it always faces the issue of leads...

IVR Calling System Definition.The calls coming into the customer support department are first put through a preliminary screening. The IVR calling system is an automated phone system that provides...