Yuval Moed

Providing intuitive and empathetic customer service has been a key priority for companies. For organizations today, in this era of Omni-channel online retail, ensuring that their customers experience...

As in the case of several other industries, Artificial intelligence (AI) is bringing in tangible changes to the field of customer service.According to research firm Forrester, the future of customer...

In this era of evolving technology, we ensure that we aren’t lacking behind when it comes to providing hi – tech solutions to our customers. We keep our eyes fixed on our customers mainly because the...

VeriShow 4.5 | Release NotesVeriShow 4.5 includes the official release of our patent-pending co-browser which is now out of beta. This release also introduces support for Portuguese and Danish...

In-person meetings play a fundamental role in business operations. They are integral to building and sustaining successful relationships between co-workers, customers, partners, and suppliers.The...

Retaining the attention of a customer online has always been a top priority for ecommerce/ online sales companies. Over the years, the 3-second rule has been used as a guideline as sites compete in a...

Nowadays, marketers are trying hard to create the best customer experiences through the implementation of various strategies. Studies have shown that by skillfully devising and carrying out strategies...

Whether it be a purchasing online or sorting out issues, customers are looking for a hassle-free and smooth experience when they visit a website. In fact, nearly 55 percent of highly satisfied...

Over the years, shifts in the business environment such as globalization, technological advancements and changing customer expectations has impacted the buying process, whether of a daily-use item or...

Having a strong customer base is undoubtedly the most powerful key to any business’s success. Without there is no revenue and without revenue no business can ever exist. Hence, calling your customers...

VeriShow 4.7 | Release NotesBrowser-based mobile support, significantly faster co-browsing, improved user interface and other improvements now available in VeriShow’s new release.Browser-based Mobile...

Handling customer is the most demanding of all jobs, today through various measures includingweb based video chat, sharing document online, live chat etc, entrepreneurs are trying to perform better...

Rising cost and inefficiencies within healthcare processes is putting the pressure on healthcare organizations to develop solutions that are cost-effective without compromising patient care...

A business is believed to grow whenever it remains connected with its customers. Responding to customer queries and resolving issues in real time increases the chances of building a permanent bond...

New technological tools are revolutionizing the real estate industry, helping professionals work with higher efficiency and building better relationships.Buying a home is one of the most important...