Choosing a right call center software program can lead your business to a cost-effective and productive position. You need to be objective while selecting a particular call center software program—be...
Predictive Dialer Software program is solely known to be the backbone of a call center where the prospects are converted into customers for a particular business. But it is always necessary to choose...
Auto dialer software is a program that is used to automatically place calls to hundreds and thousands of phone numbers saved in a list or database. Depending on the sophistication of the software it...
IVR refers to Interactive Voice Response is a business call management software that can route customer calls to the related department automatically. With advanced IVR systems call center agents can...
A Blended Dialer is software that has the capability to handle both Inbound and Outbound calls for any business easily. Call Centers may be inbound or outbound depending on the business of the...
A predictive dialer is an outbound type of dialer system which automatically dials from a list of phone numbers.like, other types of auto dialer, like the robot-dialer, the one working on the...
Missed Call Service is a unique feature that allows individuals to convey a message through a simple act of making a phone call and disconnecting before the recipient picks up. The caller's intention...
Author is an eminent and experienced Content Writer in Dialer Software. He has written several articles on Auto Dialer Software and Predictive Dialer Software.