Robin Sharma

As per Forrester, more than 70% of customers wish to use self-service support alternately phones or email support. Most of the customers prefer to help themselves in the form of requesting and...

Subscription-based business is remained to prosper and revolutionized with the Internet of Things. With the industrial revolution, old-style billing solutions are started to outdate. Luckily, strong...

Experience with CSPsSince we launched the Work 365 solution, I have had the opportunity to talk to a lot of CSP partners.Quite often, partners will start out the conversation with "We just need help...

Everybody related to client support should have for certain detected that customers’ selection of support channel is progressively springing up to be aid or DIY. Ever questioned why? The reasoning is...

Cloud Profitability is the obvious pursuit of the modern Microsoft partner. There are only two ways to grow your bottom line – increase your sales and keep your costs constant or reduce your costs...

How can you be certain that you've selected the best CSP automation solution to support your business operations? The majority of Microsoft Cloud Solution Providers (CSPs) investigate the various...

For Microsoft partners, closing a deal with a potential client takes time and effort. Building a comprehensive product catalogue, establishing prices for all of the products, and providing, selling...

Dynamics 365 portal is necessary for businesses for many reasons. Whether your business wants to offer an easy way to communicate to customers or enable them to view and manage their purchased...