Samir Doshi

As per the available statistics, every 8/10 individuals hold a bank account. In fact, many people have more than one bank account in different banks for one or more reasons. This means your banking...

Communication and collaboration are two basic needs of any small to big organization. The companies spend a lot of the communication devices and call charges to satisfy this business need. There are...

Communication has always been an important part of the business and that’s why it has been one of those fields that face revolutions in the industry. There are so many revolutionary changes that took...

Communication is vital for business success. Thus, businesses use top technological inventions so they can take benefit of ongoing and omnichannel communication. From lead generation to lead...

The customer experience is at the top priority for all businesses. That is the reason, the need and demand of setting up an in-house call center is increased a lot in the past decade. All small...

Call centers can run different types of campaigns such as, inbound calling campaigns, outbound calling campaigns and blended calling campaigns. For each campaign, the call center needs a call center...

VoIP technologies have benefited many professionals and companies with innovative solutions. The PC dialer is one of the most useful VoIP solutions available for business. It is fundamentally a SIP...

The world has now evolved to be a better place for everyone who aims to live a life full of facilities. The Healthcare industry, too, feels the pressure wherein they are required to provide better...

In a call center, the call scripts help customer support representatives feel well prepared when a customer calls a brand for any query. For a company using a call center solution, it becomes...

VoIP solutions are used to take care of in-house communication and collaboration operations or to run wholesale or retail businesses in the VoIP segment. In both cases, the use of VoIP solutions in...

ASTPP doesn’t need any formal introduction. It is a renowned open source VoIP solution. It has been in the industry for more than 16 years. It is popularly known as one of the top 3 VoIP billing...

ASTPP is a well known open source VoIP solution. It has been catering thousands of businesses with its amazing range of features. For more than 16 years, it functioned as an open source VoIP billing...

The call center solution is now useful for all industry verticals and businesses. These days, its use is not limited to the agent based call centers that used to call hundred of leads daily. It is a...

The call center industry is booming. The call centers are now replacing their traditional call center systems with the advanced call center infrastructure. One of as such must have call center...

The intelligent call center software solutions are pretty much in trend these days. Alike other advanced call center solutions, the intelligent call center software also come with a wide array of...