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Put yourself in the shoes of a customer. Have you tweeted out to the company when you experienced bad service? Have you told about the bad experience to anyone who would listen? Lastly, have you ever...
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Web portals work as a gateway. Where this gateway leads, depends on the purpose you want to fulfill.Imagine an apartment building. A lot of people live there. It is a public area but each house in...
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Before we start with the Salesforce customer portal, let’s explore all the types of Salesforce portals, their differences, and their use case.Types of Salesforce PortalsSalesforce offers three types...
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A loyal customer base is one of the most important aspects of a successful company. And it is necessary to build a relationship with them and understand their needs.For any organization, managing...
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We know the importance of portals in a business. The endless self-service options, integrations, and features simplify the business operations and keep the communication with the customers going. If...
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As a school administrator, managing school operations and students’ data manually might be overwhelming for you. You may find it cumbersome to communicate with staff and parents or provide parents...
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Just bookmark it, is the new just-write-it-down. But we do both. We use Post-its, handwritten to-do lists, scribbled notes, and many such things. Digital bookmarks and dozens of browser open tabs...
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88% of consumers expect brands and organizations to have some sort of self-service portal. As this offers the quickest solutions to their problems most of the times. While traditional support channels...
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As we all know, it can be overwhelming to fill endless forms, wait for a long time, and get no satisfactory answers to the queries as a customer. But have you ever thought that the employees who need...
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For procurement businesses, maintaining the database manually is time-consuming. Data entry, follow-up with suppliers, updates, changes, and other tasks can be mundane. With increasing suppliers, any...
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Vendor management is a vital but challenging part of any business. It requires collaboration and communication. In this article, I will introduce one in all solution for all your miseries about vendor...
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In today's digitally advanced and changing world, every business must have a web portal to create good connectivity between all their stakeholders, like partners, customers, and suppliers. Web portals...
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Are you looking for a house? Google it. People are so used to the idea of the internet that they look for everything on it, whether it's searching for a website, product, real estate agent, broker...
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As businesses are going online, customer portal solutions turn into a preferred option for customers to interact with the businesses. Customers now prefer to find the answers on their own, at their...
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According to one of the surveys by Harvard, 81% of customers like to solve the query by themselves before reaching out to a customer representative. This clearly states that having a customer portal...
Author Bio
Mr. Maulik Shah is the founder & CEO of CRMJetty, a hub of innovative customer relationship solutions, provides ready to CMS integrate portal solutions for SuiteCRM, Sugar CRM, Salesforce, and Dynamics CRM including WordPress Customer Portal.