We have seen some great inventions in telecom industry that are helping businesses to improve their communication systems. One of the great technologies is VoIP (voice over IP). There are numerous...
The demand for VoIP (voice over internet protocol) is increasing these days and it is used exclusively in many organizations. Those companies that cannot afford costly phone system but still want a...
Contact center business is at its peak in India. To run successful contact center business, you need skilled agents and an advanced contact center solution. There are thousands of fine contact center...
Well virtual numbers are rising in popularity amongst businesses as more and more companies are leveraging its facilities. There is still some confusion around their total use case and just how they...
CRM solution and call center software are two different solutions that are two fundamental systems that has to be in place in any business that provides customer care or support services or have a...
Each business needs a strong business development strategy for assured success. Also, the business development team must be expert in two most important business development tasks listed below: Lead...
A New angle in systems administration WiFi has acquired another perspective the ground of systems administration. The communicate of information is finished by means of radio waves and the cost of...
Customer care centers can gain a plethora of benefits such as improved agent productivity, increased customer satisfaction, improved ROI and much more by buying call center software.
The call center industry is at its peak. There are many companies that outsource its customer care, client support and lead generation tasks to call centers. To make more business by capturing these...
@ A bug tracking system, also known as defect tracking system, is a software tool that tracks reported programming bugs in software development projects. It might also be regarded as a type of issue...
These days, in order to understand your customers, you need much more than just resolving a one-time problem or listening to their feedback. If you want to stay ahead of your competitors, you will...
As technology grows, new terminologies emerge every day. The next generation IP PBX is a similar name. It is a system that eliminates hassle from the traditional telephony. It has been converted into...
These days privacy of one's identify is extremely important in the cutting edge business world. Clients are now more concerned to monitor their own data and adapt the most deliberate data security...
One of the major aspects of any enterprise that always need to be kept in mind is the overall level of productivity in the organisation. For an organization to be successful, it needs to ensure that...
There are lots of forms of domain hosting that you can select from to be able to gain from those services. Here are a few of the basic types that will help you to select the right web hosting services...