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What are the mistakes should be avoided while tracking errors/bugs?
Posted: Nov 06, 2017
Errors will occur during the development of the website through software development life cycle. No matter how hard a team tries, errors glide into projects. But this means that there is always room for improvement of website. You will find more number of lists out there while talking about the mistakes that can be avoided during the web development projects.
However, most of these lists deal with the technical and managerial aspects of the web development process. Quality Assurance (QA) is a way of preventing mistakes in manufactured products and avoiding the problems when delivering web solution or web services to customers.
QA & TESTING AS A KEY FACTOR
The testing & bug tracking is the important stage in the crucial software development life cycle. It is the stage where the prepared prototype or the newly web design that undergoes through checking process. You cannot able to launch a website without completing this stage on SDLC.
When developers work on a project for several hours, it is possible for them to get tiredness. Analysis from the testing team helps to admit issues in the prototype that were completely missed because the web developer was concentrating on more problems. This phase also helps to check the user interface (UI) of the website. Usability is the important part of this project stage.
SOFTWARE NEEDS TO BE TESTED
Imagine if you are buying a car what would happen if a car dealer sells you an untested car. It will make your life and your loved ones life at stake. Well as a same way an unchecked website suffers not an extreme result, but negative feedback from your client can cost you revenue losses.
Quality Assurance stage requires gathering feedback from different persons involved in web development process like the project manager, colleagues, designers and client. Gathering feedback from the client requires a close communication between the team and the client.
BUG TRACKING MISTKAES THAT YOU SHOULD AVOID
QUALITY ASSURANCE (QA)
Developing a website is the huge process that requires lot of work & resources. Due to anxiety of the work, many teams did not give much importance to QA process as it needs and they might deliver a faulty website to the client.
Unless you are sure of your product, you cannot hand it over to the client. You have got to know, understand and further work with the feedback you received from testers, colleagues, client & client’s customers. Feedback is critical and that is why the Quality Assurance stage is necessary for web development process.
MULTI-CHANNEL COMMUNICATION
After a website is ready, the development team will ask for feedback from the clients involved. The team needs as much feedback as possible so that all the parties involved present their feedback using their own way for communication such as messages, e-mails, phone calls and sticky notes.
Certainly, this kind of feedback is subjective and more importantly, inconsistent and much of this type of feedback is not properly documented. That’s when it becomes hopeless for the team to work their way through the unorganized information.
WRONG ASSUMPTION
However when a client authorize you to develop a website, nothing should be left to assumptions. This shows that team members are working without seeing what is going on with the rest of the team and simply make assumptions.
WAITING UNTILL IT IS FINISHED
If you are waiting to start your testing process after your web design and web development stage is complete, then you are probably waiting for too long time. Testing & feedback should begin as early as possible.
Evaluate and test your web application in every stage of SDLC. It might cost you a few bucks but if not done early in the life cycle of the web development product and if things go wrong, it will cost you a heavy load later on.
INCONSISTENT BUG REPORTING
Your testing team has found some bugs and they report back to the web developers. But if you have got an improper or poor way of reporting these bugs, it will lead to a lot of unpleasant scenarios. Wrong reporting will lead to either fixing the wrong problem or fixing the right problem, but in the wrong way.
You should need a consistent and proper way of reporting bugs. You can use the automated tool for finding bugs and collaborating on feedback. With explain screenshots and bug reports you will see what your user and testers saw.
NOT LOGGING UNIMPORTANT BUGS
There can be no cent percent bug-free applications. There will always be some sort of limitation in the web design and operation of any web applications. Many testers do not report on unimportant bugs sometimes this might lead to bigger issue later on when the website is fully completed and running.
An experienced tester understands the difference between a good practice and a bug. They also find out the importance of giving a bug relevant priority. Unimportant bugs should always be viewed regularly, the difference is made with the priority you give them.
The author is Udhaya Shankar, a passionate writer and he has been writing for past five years. Visit the website Qappstech.Com for Ecommerce Web Development.