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How to troubleshoot paper jam problem in brother printer?

Author: Maria Jhon
by Maria Jhon
Posted: Jun 13, 2018

Brother printers are a leading manufacturer and distributor brand in the market. It is majorly used for both, workplace and home purpose. They utilize the most current modern technology to work efficiently. The functioning of Brother Printers is easy and simple to use. But often these efficient printers face an issue where there is clogging of paper bits. This issue is known as paper jamming issues. In ordinary circumstances, the paper jamming issue in Brother Printer should not be too often, as these printers are perceived as very reliable printers. If they do, then these problems can be resolved by the following steps:

Methods to Solve Brother Printer Paper jam Issues

Here are some techniques that the user can use while fixing Brother Printer not the printing issue. These instructions are explained in detail. The user can follow these steps to troubleshoot the paper jamming issue:

Method 1:Removing jams around the print head
  • Open the scanner cover by using the hands.
  • Check the print head. The position of the print head should be verified, and in case it prints then the user needs to press X to cancel or stop while the print head takes the center position.
  • Unplug the machine. Here the user has to unplug the system from the center power button.
  • Verify the status of the paper which is stuck in the Brother Printer head.
  • Use the fingers lightly to relocate the print head to make sure that no paper is stuck in the print head area.
  • Close the scanner cover and switch the Brother Printer on by plugging the cord.
  • Method 2:Remove the Brother Printer from the socket
  • Paper Support flap should be terminated
  • Verify the paper support flap; if the flap is opened just close it. After the flap is closed pull the paper tray outside.
  • Check the status of the paper jam. To know the condition, the user should examine the two levers which are found inside the Brother Printer. If you find any jam there, then pull it to remove the paper
  • Verify the front part of the Brother Printer. See if any paper bits are there.
  • Get one A4 size glossy paper and through the front opening insert it into the Brother printer.
  • Method 3:Release Button
  • Tap both the release buttons which are at the ends of the module and delete it.
  • Eliminate the panel or remove it and carefully drag the jammed paper. Keep it away and clean away the small piece of paper.
  • If the paper jam is established, verify that the printer can be moved in the carriage freely.
  • Tap the button which is at the top of the module and begins by opening the door. Clean the jammed paper and terminate the module.
  • If the user fails to troubleshoot the jamming issue in Brother Printer and want assistance for the same then they can contact the Brother Printer Service number for help and guidance.

    About the Author

    Maria Jhon has been working as a blogger since 2011, writing blogs and articles relating the IT infrastructure, networking solutions, computer hardware, and security software. She is fond of writing, traveling, computer programming, and web surfing.

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    Author: Maria Jhon

    Maria Jhon

    Member since: Oct 09, 2017
    Published articles: 3

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