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Benefits of Visitor Management System

Author: Pramod Gupta
by Pramod Gupta
Posted: Oct 18, 2018

What is a Visitor Management System?

Guest administration is the way toward following everybody who enters your building or your office. A guest might be a client, a conveyance individual, work candidate, a contractual worker, an advisor, or the CEO's third cousin twice expelled. Basically, any individual who is anything but a consistent full-time worker is a guest.

Visitor Management Systems before the Digital Revolution

The out-dated rendition of a guest administration framework is the sign-in sheet — a bit of paper typically kept on a clipboard or in a folio at the front work area. At the point when a guest arrives, they record their name, who they're there to see, and the time. At that point the staff part sitting at the front work area tells the host that their guest is holding up in the hall. Sooner or later, that sign-in sheet escapes, or destroyed, and another sheet shows up on the clipboard to record the following 10 or so guests.

It is anything but an especially decent guest administration framework (and surely not naturally well disposed). Yet, it works — as long as you needn't bother with an effortlessly accessible guest log, guest photographs, and ID identifications.

Visitor Management Systems Today

Today, companies are eschewing binders, pens, and paper in favor of digital visitor management systems, like The Receptionist for iPad.

A digital visitor management system does the core job of checking in visitors. But it also does many things a pen and paper can’t:

Maintain a cloud-based visitor log

Take photos of your visitors to help you identify them

Print visitor ID badges, customized with your company’s logo

Capture signatures for NDAs and other legal agreements

Accept deliveries from UPS, FedEx, and other courier services

Send SMS, email, and Slack notifications when visitors arrive

Allow two-way communication between employees and visitors

Accept food deliveries and document drop-off

Provide instructions for visitors

A visitor management system increases your office productivity, enhances your office security, and elevates your brand image. Let’s dive into each of these benefits in turn.

The first visitor management system was designed to solve two major challenges related to office productivity: too many interruptions and receptionists being stuck at their desks.

Productivity Challenge #1: Interruptions

At the point when Brad Feld requested that TextUs make a guest administration application, he needed to dispose of intrusions.

Particularly in workplaces that don't have a full-time assistant. An investigation at the University of California, Irvine, found that a regular office specialist is hindered once like clockwork. Besides, it takes 25 minutes to get over into an errand after interference.

Obviously, this math doesn't work out well for profitability. After interference, the run of the mill office specialist wouldn't have returned to their top on an errand before getting hindered once more.

Be that as it may, diversions aren't simply irritating. Research recommends they really make us more moronic. This examination from analysts at Carnegie Mellon University found that individuals who were intruded on amid a psychological expertise test performed 20% more terrible than the individuals who weren't interfered. The writer of the New York Times article put it gruffly:

"… the diversion of an interference, joined with the mind deplete of getting ready for that intrusion, made our test takers 20% more idiotic. No more to transform a B-short understudy into a disappointment."

In the present focused business scene, no organization can bear to have their workers working at a 20% disservice. You require your representatives to function as quick as could reasonably be expected and at the most elevated amount conceivable. To do that, they should have the capacity to center.

Try not to give your workers a chance to experience the ill effects of Person Nearest the Door Syndrome. Your upper hand could be in question.

Productivity Challenge #2: Receptionists Stuck at Their Desks

Another productivity pitfall is the necessity of having a person at the front desk all of the time.

For many companies, going reception less isn’t an option. But that doesn’t mean that checking in visitor and answering phones is all your front desk staff can do. Jane Street, the Head of Client Services at Lexington Reception Services, identifies many ways in which the traditional receptionist role has expanded.

Here are some common receptionist duties today:

Enhancing organizational brand

Creating a positive and memorable customer experience

Welcoming guests as a host

Assisting guests with office technology

Providing first-line support for technical issues

Coordinate meetings and prep conference rooms

Providing concierge services

And that’s not all! Receptionists are often called upon to support other departments. In our 2015 survey, we found that receptionists, office managers, and executive assistants regularly perform work outside of their job description:

Data entry (31% of respondents)

Human resources (20%)

Accounting (15%)

Social media (14%)

Newsletters (9%)

Travel planning (7%)

Other (4%)

They also said they’d like to be doing more. Two out of three respondents agreed with the statement: "Companies often do not take full advantage of the skills their receptionists have."

By welcoming and checking in your office visitors, a visitor management Software frees your receptionist to work on other things. Guaranteed both you and your receptionist will be happier for it.

To learn more about how a visitor management system complements your front desk staff, read 5 Reasons You Need a Receptionist for iPad Even if You Have a Real, Live Receptionist.

Author Bio:- Sagar Informatics Pvt. Ltd. is a best software development company in the field of visitor management Software, courier software/Logistics Software and Payroll Software located in South Delhi, India. We also offers website design, Android App Development, Digital Marketing, E-commerce website design and Web development Services for our clients at economics budgets.

About the Author

Sagar Informatics transforming your company and feel the immediate benefits by getting Payroll management software implemented.

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Author: Pramod Gupta

Pramod Gupta

Member since: Mar 10, 2017
Published articles: 17

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