Common Magento Problems And Easy Solutions
Posted: May 06, 2020
What do you prefer from physical shopping and online shopping? People love to spend time on the internet.
Most of the time is spent on social sites and e-commerce sites. Amazon, Flipkart, Alibaba, Myntra, etc are some big names in the e-commerce industry.
Well, when we talk about e-commerce, most of the people think of clothes and electronic stuff. E-commerce is not only about these things.
E-commerce sites can be about anything. There are hundreds of e-commerce sites dealing in customized solutions.
Who had thought of getting electronic components in huge quantity from e-commerce sites like iodparts, octopart, Digikey, etc. there are e-commerce sites dealing in grocery and vegetables!
Magento is the most used platform for developing e-commerce sites. It is extremely simple and easy to access any e-commerce site.
But is it easy to develop one? Absolutely no! Developing an e-commerce site can be extremely time consuming and hectic. Any e-commerce site contains a lot of features and coding.
Customer retention and good customer experience play a vital role in e-commerce sites. There thousands of e-commerce sites around the globe and hence the competition is high. Here role of Magento development company start, they have Magento experts in their team
To reduce competition, companies implement the latest trends in e-commerce development. But simply following the latest trends and focusing on adding new attractive features is not all.
Every e-commerce developer must understand the importance of smooth basic functionalities.
In this article, we are going to discuss the most common Magento development problems and easy solutions for them.
But before that, let us see some stats related to Magento development:
More than 48000 websites are using Magento platform
Magento is empowering 28% of e-commerce website
The USA and the Netherlands are some countries with higher usage of Magento
73% of Magento based websites run Magento 2
Total number of Worldwide mobile online shoppers are predicted to reach 2.9 billion in 2020
Magento has more than 300 technology partners
Now let us see common problems of Magento and easy solutions:
Lack of space
This is the most common problem faced by every Magento emergency support team. Usually, a message pops up which says "Session failed: No space left on device". This is a common situation with large-scale retailers.
Whenever a site traffic goes up suddenly, this problem occurs. Large e-commerce companies run online marketing campaigns during the time of sales and discounts.
At the time of seasonal discount sales, the traffic on sites increases ultimately. Magento starts creating a lot of session and cache files to store prospect’s data.
The solution is simple. The Magento Development Team configures up a cache expiry and set up a script to clear cache files older than 24 hours. Also, auto clear session files delete session files with a custom script.
The team also audits the server after certain periods to make sure everything is working properly.
Resetting Magento admin password
What if the admin wishes to reset the password. Changing password after a certain period is a good practice.
What if the Magento admin forgets the password? This can lead to a huge time loss. As the admin cannot access anything, the whole work gets paused. This situation is not at all feasible for e-commerce websites.
The Magento emergency team simply needs to follow certain steps. Go to cPanel> phpMyAdmin. Click on the drop-down menu on the left and select your Magento database.
Click on the SQL tab and write "UPDATE admin_user SET password=CONCAT(MD5('NEWPASSWORD'), ':sG') WHERE username='AdminUsername';". This query can help in resetting Magento Admin Password.
Security patch backfires: Another common problem with Magento users is the security patch backfiring.
Many e-commerce companies install security patches to eliminate the risk of data breaches. The security measures can show the opposite effect in some cases.
It usually happens when the e-commerce site features are changed or customized but the security patches are not customized.
Another case is where e-commerce companies install a different version of Magento security patches which are not compatible with the version used in e-commerce site development.
The solution is simple. E-commerce companies worry about security problems. This behavior is obvious. But it is not at all a good option to install Magento security patches without consulting certified Magento developers.
The website development team can understand all minute details of the site and help you customize security patches as well as suggest you most compatible version of security patches.
Access denied issue
This is again a common issue with admins. Whenever an admin gets a popup message of "Access denied", the Magento emergency support team log out and log in the admin again.
Then simply go to System> Permissions> Roles> Administrators. Make sure the Resource Access is set to All. by clicking on the Save Role button, Magento permission will be reset.
Ready-made integration systems
In the e-commerce industry, it is extremely important to integrate with third-party sites and supports.
This third party integration can be with any online payment service or customer support services like Salesforce.
If we take the example of some famous e-commerce sites like Amazon, we can see third-party integration in the form of customer support as well as payment and delivery services.
To implement third-party integration, companies might go with ready-made integration plugins.
As companies find it cost-effective, most of them make a mistake of using these ready-made integration plugins.
The biggest issue of using such plugins is that these are not capable of handling large data. These plugins work very slow and are not recommended for e-commerce sites with high daily traffic.
Companies should Hire Magento Developers to set integration from scratch. These developers can offer a custom solution for specific businesses.
Handling large data
large-scale online sellers deal with huge data. By huge data, we mean a large product information.
The employees of such online sellers have to work on so many products in a day and manage all the product information manually.
This information can be about product description, images of the product, how to manuals, etc. also it contains unique product codes. This whole process is very time consuming and has a risk of human errors.
The solution is PIM. PIM stands for product information management. Online sellers are suggested to integrate a PIM system with the Magento based site to tackle the difficulties of product management.
The PIM system takes care of complete product processing from the catalog to customer parcel. It manages product specifications, how to manuals, product guides, uploading media, customer reviews, etc.
This is again a common problem in e-commerce sites. Because of slow loading speed, online sellers can lose potential prospects.
If the site is Magento based, then the online sellers need to optimize their web server regularly. The web server settings change whenever the website evolves.
As we know, Magento is the most used e-commerce platform around the globe. Every great technology has some issues and problems.
It is important to keep calm and search for a simple solution. We have covered almost all common Magento problems in this article and offered really simple solutions.
My name is Hemendra Singh. I am Managing Director and Co-Founder of The NineHertz, a Mobile App Development Company. My ideology is that, a clear vision and hard work builds a great company.