Simplify your business communication with SMS in Tally

Business communications happen in different ways. It is important to have open communication between the client and the company. With the advent of information technology, it has become very easy to pass on messages to customers instantly. The most preferred form of communication is the SMS service. This service is present on all kinds of mobile phones. People using smart phones or ordinary phones can access messages on their mobiles.

Tally aims to pass on day-to-day information to all users. Business owners along with sales executives receive messages instantly on their mobile phones. This feature gives all business information directly. Effective customer relationship management is the key to growth and development. It is the best way to keep in touch regularly with customers. Tally SMS plug-in feature helps companies to stay in touch with customers, stakeholders, distributors, resellers, dealers and agents.

Tally’s SMS module is a low-cost add-on. It is a powerful marketing tool. Customers need not learn a new technology, as communication happens with the help of simple English language. All communications are done with a view to keep customers informed. Daily messages convey all new happenings, updates and other features about the product.

Some companies have introduced push messaging modules. This becomes an indirect way of attracting customers and selling products on a daily basis. Reminders are sent to single customer apart from the bulk message reminder. The trial version is ready for regular use. Customers can use the trial version and use its benefits. It is only when customers are well-versed with the push messaging technology, they are more likely to use it for business purposes.

Some of the benefits of using SMS for business communication in Tally ERP are as follows:

• Simplifies business communications – The SMS feature in Tally allows business to keep customers, sales team and dealers informed about product updates, new features, stock positions and new product launches.
• Informs customers about important transactions – Customers come to know about material dispatch, cheque receipts and all important financial transactions thought SMS service.
• Reminds customers overdue bills – Tally SMS feature reminds customers about overdue bills. It sends bulk reminders together with customer select option. It also has the feature of sending reminders to single customer.

The SMS feature is available at a reasonable cost. Users can purchase additional SMS packages and continue using the SMS module. It is not practically possible to call each and every customer on a personal level. It becomes tedious to keep a track of all users. Moreover, it is almost impossible to convey the same message individually to each customer using any other means. The SMS service eases out this option and gives way to better communication. Customers feel informed and part of the Tally family. Users can also deselect customers from the SMS service if they want to opt out from this service.

The SMS module provides stable services. It helps users to create and manage single or multiple users in the same Tally ERP software. It quickly sends messages and conveys the required information. Customers need not visit the branch physically. Tally has made life easy for all. It keeps upgrading constantly with a view to be up-to-date with technology and recent findings. Customers can learn about all new inventions on their fingertips. It is self-explanatory and does not require prior knowledge in the subject.

Riyaz Tamboli is a Director at Antraweb Technologies Pvt. Ltd., a leading provider of Tally ERP solutions built on the Tally platform.