Cloud PBX Market Research Analysis, growth, Size, Opportunities and Forecast 2023

Market Scenario:

A Cloud PBX is a part of cloud computing. Cloud Computing refers to the act of storing and accessing data over the Internet rather than on a computer or other hard drive. PBX stands for Public Branch Exchange. A PBX is the technology behind a telephone provider’s ability to route calls. The combination of cloud and PBX is simply a phone system based over the Internet which is also referred to as an Internet-based or VoIP phone system.

In the past few years, many IT companies are adopting cloud computing in their network infrastructure for the better and efficient work balance. Cloud PBX not only reduces the complexity in the available networks but also helps allows the cloud service providers to host multiple number of virtual networks without any need of common separation isolation methods.

A cloud-based phone system has a cost advantage in overall up-front costs. The service fees for a cloud-based system are the key cost factor, while eliminating the cost of phone lines, hardware and software upgrades, and the redeployment of IT staff to manage other parts of business. A cloud-based helps alleviate the cost burden. Operations and administration hold the biggest cost savings for a cloud-based phone system over an on-site PBX.

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Now a days there is need of integrating CRMs with cloud PBX software to help streamline the business operations. In some cases if the cloud PBX software is not set up properly integration of the PBX system with CRM has a problem. There is a need for separate integration specific software for integrating the cloud PBX systems. Now a days each customer site has unique needs, so providers have to deal with a lot of customization. At the same time, it’s a big ask to have an offering that is actually compatible with each one. This leads to slow customer turn ups and ongoing issues if the cloud PBX product doesn’t fit the customer site.

Segmentation

The market for global Cloud PBX Market is segmented on the basis of service, organization size, end-user and region. On the basis of service the segment is further classified into managed services, professional services, network services, IT and cloud services. On the basis of organization size the segment is further classified into small and medium enterprises (SME) and large enterprises. The end-users of the cloud PBX market are BFSI, healthcare, retail, government, real estate and many more.

Intended Audience

• System Security
• Software investors
• Cloud for PBX solution vendors
• Cloud for PBX Providers
• IP Data providers
• Internet Service providers
• Value-added Resellers
• System Governance
• Cloud based PBX Service Provider
• Cloud for PBX Agencies
• Technology Integrators

Key Players

Microsoft Corporation(Skype) (U.S), Nextiva Inc.(U.S), RingCentral Inc.(U.S),, Avaya Inc.(U.S), Barracuda Networks Inc. (CudaTel) (U.S),, Vonage America Inc.(U.S), Cisco system Inc.(U.S), D-Link System Inc. (Taiwan), Allworx Corporations (U.S), BullsEye Telecom Inc (U.S), Mitel Networks Inc. (Canada), MegaPath Inc.(U.S), NEC Corporation (Japan) and Panasonic Corporation (Japan) among others

Key Findings

• By organization size, large enterprises are dominating the market and is expected to be valued at USD 3,699.61 million by the end of year 2023 with 23.65% of CAGR during 2017 to 2023.
• By service, professional service is dominating the market of Cloud PBX, with market share of 28%, in the year 2017.
• Healthcare is dominating the market of Cloud PBX, By Application in the year 2017.

Regional Analysis

On the basis of Geography, the global cloud PBX market has been segmented into four regions - North America, Europe, Asia-Pacific and Rest of World. North America is one of the leading region and dominating the market owing to the high adoption of cloud technology observed in this region. North America region is also expected to grow with fastest CAGR during the forecast period 2017-2023. North America is dominating the market of Cloud PBX, with market share of 40.80% in the year 2017 and has been valued at USD 604.04 million in the year 2017. Increased adoption among cloud technology and due to high technological advancements the rapid growth is observed in this region.

China is dominating the market of Cloud PBX in Asia Pacific by Country with market share of 24.09% in the year 2017 and has been valued at USD 53.21 million in the year 2017. The separation of services from hardware by cloud PBX is driving the market in Asia Pacific region.

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TABLE OF CONTENTS

List of Tables

TABLE 1 MARKET FACTOR ANALYSIS

TABLE 2 GLOBAL CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2017-2023)

TABLE 3 GLOBAL SMALL AND MEDIUM-SIZED ENTERPRISES MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 4 GLOBAL LARGE ENTERPRISES MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 5 GLOBAL CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2017-2023)

TABLE 6 GLOBAL CLOUD PBXMANAGED SERVICES MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 7 GLOBAL CLOUD PBXPROFESSIONAL SERVICES MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 8 GLOBAL CLOUD PBX NETWORK SERVICES MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 9 GLOBAL CLOUD PBXIT & CLOUD SERVICES MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 10 GLOBAL CLOUD PBX MARKET, BY END-USER (USD MILLION) (2017-2023)

TABLE 11 GLOBAL CLOUD PBXBFSI MARKET, BY REGION(USD MILLION) (2017-2023)

TABLE 12 GLOBAL CLOUD PBXRETAILMARKET, BY REGION (USD MILLION)(2017-2023)

TABLE 13 GLOBAL CLOUD PBX HEALTHCARE MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 14 GLOBAL CLOUD PBXGOVERNMENT MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 15 GLOBAL CLOUD PBXREAL ESTATE MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 16 GLOBAL CLOUD PBXOTHERS MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 17 GLOBAL CLOUD PBX MARKET, BY REGION (USD MILLION) (2017-2023)

TABLE 18 NORTH AMERICA CLOUD PBX MARKET, BY COUNTRY (USD MILLION) (2017-2023)

TABLE 19 NORTH AMERICA CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2017-2023)

TABLE 20 NORTH AMERICA CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2017-2023)

TABLE 21 NORTH AMERICA CLOUD PBX MARKET, BY END-USER (USD MILLION) (2017-2023)

TABLE 22 EUROPE CLOUD PBX MARKET, BY COUNTRY (USD MILLION) (2017-2023)

TABLE 23 EUROPE CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2017-2023)

TABLE 24 EUROPE CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2017-2023)

TABLE 25 EUROPE CLOUD PBX MARKET, BY END-USER (USD MILLION) (2017-2023)

Continued…

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At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Ma