Weigh the Pros and Cons before Switching Over VoIP Systems

What is VoIP all about? What are the cons and pros of using an internet-based phone service? To start with, VoIP stands for Voice over Internet Protocol – a phone service that is used through the internet. Rather using a separate telephone company, if you have good quality internet connectivity, you can make calls over the internet. As you are paying for your broadband connection, you can make unlimited calls from one VoIP phone to another for free even if the number is not in your country.

Advantages

Save money – Typically VoIP providers have different plans including pay as you go option so that you have to pay for the service only when you need it.

Portability – Built up with potable hardware, if you work in an organization that uses the intranet, still you can access your office from home through VoIP phone service. There are many VoIP providers who allow you to access your VoIP phone system using a smartphone app.

Multiple features – People using a standard telephone company often have to pay extra for specific features but in case of VoIP there are a wealth of features that are included for free like call forwarding, caller ID, call waiting and conferencing.

No requirement of extra hardware for switching to VoIP – It is preferred to buy VoIP phones but VoIP providers provide devices that will convert the signals from your previous telephone to VoIP.

With one access line multiples, calls can be handled – VoIP phone services allow for setting up a conference with other members. It compresses data packets so that more data can be easily managed by the carrier. These phones can be used for conducting video conferencing thereby reducing travel costs and time. You have the luxury to keep one telephone number ring on multiple devices at the same time which helps the employees to stay connected to the clients as well as each other.

Efficient usage of bandwidth – An estimate of fifty percent of our conversation goes without uttering a word. With VoIP, an user do no gets bandwidth when s/he is not talking and so this saved bandwidth is efficiently used for other users.

Disadvantages

Calls during Emergency - No doubt, portability is a big boost for VoIP, calling an emergency number from a VoIP line will only be transmitting the address that you have provided during emergency services. Additionally, emergency calls can fail if there is a power cut or failure of broadband connectivity, so for a back-up keep a mobile phone.

Delay and Quality

The call may drop if there is tight bandwidth or the sound can get scrambled. Due to network congestion, the result can be a delay which means the person you are communicating will take a few seconds more to respond to your answer. In the majority of the cases, these are temporary problems and can be solved by rebooting your router.

RingLeader.co offers VoIP phone service, cloud-based PBX solution, DIDS or toll-free, Internet faxing, disaster recovery for small, medium, enterprise businesses, healthcare, and educational institutes. For more information, visit https://ringleader.co/blog/.

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