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Fix Problems Reading or Retrieving AOL Mail

Author: Anna Eva
by Anna Eva
Posted: Sep 12, 2019

Fix Problems Reading or Retrieving AOL Mail

If you have trouble reading and retrieving your AOL Mail, a few things might cause it. With a few fast troubleshooting steps, most of the problems can be solved.

Use AOL Basic Mail

AOL Basic Mail to help see your messages in an easier design. This can often assist if you have trouble getting mail at a slower pace of connection.

Reset your configurations

Sometimes you can change your web configurations by installing various browsers. Without altering the setting of all web browsers on your desktop you can reset your particular internet settings.

Alternatively, visit the help page of the browser to find out where to go in the browser environments to find out where the password is stored, how to retrieve it, and how to switch on or off the function. The browser operation is comparable.

Disable POP-UP Blocking

If you block pop-ups in your browser, it can cause issues when you access AOL Mail, particularly if you have your mail set to open in a pop-up window when you write a fresh email. You will either have to disable pop-up blockers on your browser or in your AOL Mail compose environments disable the pop-up window.

Use Protected Browser

For your knowledge, Internet Explorer still works with AOL products but no longer supported by Microsoft and unable to update. Due to this, we recommended you to use a supported browser for a reliable and secure experience.

Clear your browser’s cache

Cookies are small pieces of information that are stored in your browser so that websites can be loaded faster. While this generally makes accessing sites quicker, this stored information may cause loading mistakes in some locations. Clear the cache or your browser to reset your browser and wipe out all the small unwanted info parts that have been stored to make it run better overall.

Temporarily Disable Your Firewall

Sometimes a firewall or other security antivirus software may be preventing you from connecting with AOL. You may be prevented from linking to AOL by your firewall or other safety software. Disable your firewall temporarily and check if you can connect to the internet or not. You will need to connect your firewall software provider for extra information if your firewall software is not on the linked list.

Disable protected mode in internet explorer

By default, the Protected mode can interface with AOL Mail. If you still have difficulty accessing mail, switch off Protected Mode.

  1. Click Tools.
  2. Click Internet Options.
  3. Click the Security tab.
  4. Deselect "Enable Protected Mode."
  5. Reboot Internet Explorer and reconnect to AOL Mail again.

You can do all things manually after applying this troubleshooting for your AOL mail problem.

Thank you for visiting our website to help you with your AOL Reading or Retrieving problems. We hope that the help provided here will allow you to get back to using AOL in the manner you are used to. If you have any queries or would like additional information, please feel free to contact us. Good luck!

About the Author

Offering tech support for email help for any technical related issues to email users all around the world.

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Author: Anna Eva

Anna Eva

Member since: Sep 09, 2019
Published articles: 4

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