Apply for an Electronic Travel Authority (ETA)

Have you already received CIBTvisas my documentation?

To track the status of your order, please refer to the Status Check section, where you can get updated information about your order. You can follow the status of your order using the CIBTvisas order number and the traveler's last name or the date of birth and the traveler's last name. If you are a CIBTvisas account supervisor, you can access your account and check all the orders you are handling.

Why does CIBTvisas ask for two dates on the order form? Are the date of entry to the country and the date on which I need my passport necessary?

These dates are important because the traveler may need to have their passport returned before the actual date of departure or the date of entry to the country of destination. Travelers may have organized an international trip prior to the visa application. Please keep in mind that the deadlines and processing fees are based on the date on which the passport must be returned.

What is the difference between the validity of the visa and its duration?

Validity refers to the expiration date of the visa. The duration refers to the maximum length of stay allowed in the country depending on the type of visa. For example, a multiple entry visa to China may be valid for one year, even though the maximum stay allowed per entry is 30 days.

What are the differences between one, two and multiple entries visas?

A multi-entry visa allows the traveler to visit a country an unlimited number of times while the visa is valid and the duration of the stay is within the allowed limits. A double-entry allows two tickets, while a one-entry visa allows the holder to visit a country only once; If you must return to the country later, you will have to apply for a new visa.

What is included in the fees paid to CIBTvisas to process my visa?

The fees for processing a visa include consular fees and CIBTvisas fees. Consular fees are the fees charged by the country that issues the visa. These fees must be paid to the consulate that issues the visa, whether or not the visa is processed through CIBTvisas. Please note that the consular fees of some governments are subject to change without notice at any time. The cost of using CIBTvisas varies depending on the services you have requested and the period in which you need to process the documentation. The rates established by CIBTvisas are designed to facilitate and maintain the highest possible quality in the processing of your visas. CIBTvisas service fees and consular fees charged by the country issuing the visa are clearly indicated in the CIBTvisas application guides. Go to the sectionVisas from our website to check the travel visa requirements of your destination country.

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What forms of payment does CIBTvisas accept?

CIBTvisas accepts payments by credit card, including Visa, American Express and Mastercard, as well as other means of payment depending on the established commercial agreement.

What format should the cover letter have for a business visa that I must submit along with the visa application?

In general, the letters of introduction must bear the letterhead of the company, be sealed and signed by someone with authority other than the applicant and must include the reason for the visit, as well as a guarantee that the company will pay the expenses of the applicant.

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