5 Telecommunications VoIP Trends in 2020

In 2020 telecommunication providers are getting ready for some big technological revolutions that the industry has seen in a lot of years. Trends like the advancement of the Internet of Things (IoT) and the 5G revolution are going to reshape the telecommunication sector. In the last few years, we have seen the repeated reports on trends like 5G, blockchain, VoIP, IoT, edge computing and so forth. In this article, we are going to discuss the five most important technological advancements which will affect telecom providers in 2020.

5G Networks

5G is the 5th generation of the previous iteration of broadband connection. 5G technology brings 3 large upgrades. It offers better speed to move more data, reduce latency for short loading time, and raises the capability to connect more devices simultaneously. 5G networks can allow more efficient and detailed virtual and augmented realities, completely autonomous vehicles, high-resolution videos, huge connected IoT networks such as smart cities and much more. So far, 5G is the most anticipated change for the future of the telecoms. Even though it is officially going to be launched in 2021, some cell carriers already have launched 5G abilities.

A superfast Wi-Fi 6

Some of the leading manufacturers of the world have already introduced Wi-Fi 6 also called 802.11ax. However, with the Wi-Fi alliance’s official certification now open, more providers are expected to deploy this technology in 2020. Wi-Fi 6 and 5G are actually very different technologies that can compete with a lot of non-cable high-speed scenarios. However, both these technologies work together with perfect end-to-end connectivity.

Just like 4G vs. 5G, Wi-Fi 6 not only infers theoretically fast data transmission, also it resolves few of the issues present in the past networks like the density of the connected terminals and the low network performance when the density increases. The increase of the Wi-Fi network is anticipated to grow at a high rate. Not just that but the network intelligence facilities and data consumption should grow to keep pace with the end-user service and quality demands.

Integration of All Communication Channels

VoIP business communications solutions are the most beneficial platform for unified communications. It enables seamless integration of multiple communication channels; therefore, there are no disruptions during work. Such Virtual landline systems also enable video calling in a real-time three-way calling and audio conferencing so the tams can contact clients in any part of the world. There are several helpful calling features like voicemail, caller ID, call forwarding, call recording, voicemail and call planner. This ensures that organisations can have better operational efficacy and increases collaboration among team members.

Artificial Intelligence (AI) in communication

Artificial Intelligence and machine learning are rather new to the Unified Communication environment. However, it has become obvious that it can help businesses streamline operations. AI can enhance collaboration and individual productivity with voice analytics offering speech-to-text facilities. Bots or Virtual assistants can substitute remote control and allow meetings through voice commands. Video equipment and smart cameras are now built-in AI technology. With the introduction of this new technology, businesses can streamline communication in the office and lead to better customer interactions.

Diversified Ecosystems

Just like the ecosystem in nature, the industrial ecosystem is a network of cross-industry businesses that work together to establish a more advanced and stronger industry. The telecommunication industry is going to see a shift towards creating a lucrative ecosystem. According to research, such an ecosystem can unlock over a hundred trillion in value in the next ten years by unlocking the competitive agility. Telecommunication providers have the highest potential for such alliances. The launch of IoT networks backed with the 5G can make this easier and can allow organisations to collaborate seamlessly to these advance technologies across their networks. The telecom industry is the centre for the adoption of cutting-edge technology. With the integration of AI technologies, the IoT, unified communications and 5G networks, the telecom companies can continue to be at the front of technological growth.

As an expert in VoIP phone technology, I write from experience. My content provides suggestions to businesses of all types and sizes.