Salesforce Training in Chennai |Salesforce course in Chennai

https://bitaacademy.com/course/salesforce-training-in-chennai/

Develop your business entity using Salesforce to oversee clients and increase revenue. Master Salesforce Training in Chennai @ Bitaacademy

Salesforce, Cloud computing, online courses, training in chennai.

What is Salesforce?

Salesforce.com is a CRM tool to manage customers, accounts, and sales to grow an enterprise’s revenue. You can access this tool from anywhere using browsers, smartphones, or tablets. Salesforce is a cloud platform, and it offers an API that you will learn in our Salesforce Training.

Advantages of Salesforce

• Easy to customize and upgrade without any breaking.
• Stretch out your ability to sell, administration, and market with pre-coordinated applications on AppExchange.
• Make the experience representatives need to sell quicker and finish our Lightning stage. Demonstrated to drive productivity and development, this set-up of market-leading products increases revenue and decreases cost.
• Maintain your entire business from a single Mobile APP. Help workers move quicker and are more valuable with the Salesforce Mobile App.

What will one learn in the salesforce course?

• Retrieve data from API
• Object Manager feature
• Schema Builder is a tool that gives a different view of the objects
• How to manage relationships with schema builder and define extra fields for a ToDo record
• To create a tab component in salesforce which gives us a default page layout to make a record
• Layout controls in real-time
• Syllabus of Salesforce Course in Chennai

  PART 1: An Overview of CRM

• What is CRM?
• How CRM can help business?
• Evolution of CRM
• Business Value of CRM
• How do customers see benefits in CRM?

PART 2: Sales Cloud

• A Brief View of existing features

• Deep Dive on Leads and Opportunities

• How to add a Lead and an account?

• How to edit an account record?

• Do you know to add a product to an opportunity?

• Sales ID

• How to add a task?

• Microsoft Outlook

• How to log a call?

• A Brief View on Document Tab

• Web to lead

• Web to case

• What do you know about assignment and auto response rules?

• A Brief view on Sales Automation

• How to convert a lead?

• Team Contacts

• How to add an opportunity?

• How to create a view?

• Activity History

• How to submit a case?

• A Brief View on Campaigns Partner Roles Portals

• PART 3: Standard SFDC App

• Deep Dive on CRM Content
• Chatter
• Deep Dive on Entitlement
• What do you know about Service Contracts?
• Deep Dive on Customer and Partner Portal

PART 4: Salesforce.Com

• An Overview of Products

• Deep Dive on Sales Cloud

• What do you know about jigsaw?

• What do you know about service cloud?

• A Brief View on remedy force

• Deep Dive on Social Chatter

• What do you know about Radian 6?

• A Brief View on Custom Force.Com, DB.com and Heroku

• What do you know about App Exchange?

• Deep Dive on Editions and Pricing

PART 5: A Brief View on Service Cloud

• How to research and resolve cases?

• How to communicate the outcome?

• Do you know how to automate case management?

• How to capture and associate cases in an efficient way?

• How to improve productivity?

• Do you know how to manage cases?

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