What are the Top 5 Features of - ZOHO CRM

Combining the various ZOHO CRM editions, you will find out that it is a treasure trove of features and Zoho CRM offers an entire range of features to take your business to unprecedented heights. With such a long ZOHO CRM features list, it is definitely not a cakewalk to segregate the top 5 ZOHO CRM features, here is a list of top 5 features that are common to all the three editions but obviously with different accessibilities, depending on the respective edition you opt for.

1. Sales Team Automation :

With the help of its Sales Force Automation software, it simplifies your various sales processes from sales appointment scheduling to keeping updates on sales opportunities. Online sales Zoho CRM software enables your sales reps to focus on lead acquisition and take your customer relationship engagement to the next level.

2. Platform Customization :

One of the prominent ZOHO CRM features is the ability to customize various applications of the platform as per the need of your business. That is from creating custom buttons and layouts to capturing details from the prospects, performing test customization to language localization and much more.

3. Marketing Automation :

ZOHO CRM emerges as the best lead management software, it helps to deliver quality leads that could ultimately boost your sales. With marketing automation tools from the CRM relationship management platform, you can drive exponential returns from each of your business marketing campaigns.

4. Automation and Process Management :

Monitor and boost your sales activity with the power-packed insights of ZOHO CRM and it helps you keep abreast of continuously changing industry trends and safeguards you from any economic turmoil.

5. Team Collaboration :

Team Collaboration holds the most important place in the ZOHO CRM features list owing to its ability to keep you connected with your customers and your team in real-time. And also it allows your team members to add valuable information to their sales records and share ZOHO CRM product details from a single platform through collaboration tools.

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