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CRS System | Central Reservation System

Author: Paul Razvan
by Paul Razvan
Posted: Dec 24, 2022
FlightsLogic provides CRS System, Central Reservation System, Travel CRS to travel agencies, tour operators, and travel management companies globally.

What is CRS System?

The CRS System is the most used technological tool in the tourism industry. It is simply an electronic system designed to promote sales and provide fast and accurate information on product and service availability, price, and reservations. Central reservation systems can help you establish customer loyalty and stay competitive by providing superior services.

This system collects data and aids in retrieving it while making bookings or reservations for guests. It enables the Hotel Reservation System to access the GDS Global Distribution System and many other internet distribution systems and online web portals/pages or webpages from a single window.

List of basic functions included in the Computer Reservation System:

  • Displays travel services with prices and images
  • Facilitates customer data management
  • Passenger or Guest Name Records
  • Tariff quote and ticketing, depending on the services provided
  • Allows you to manage booking refunds and cancellations
  • User-friendly reservation system
  • Customer data management
  • It is an easy-to-use system that facilitates email notification and payment gateway integration
  • Booking and inventory management are enabled

The main functions of a CRS System in the Travel Industry.

CRSs are designed and developed to eliminate geographical barriers between air carriers and their customers. These distribution systems perform their functions by connecting with airlines' passenger processing systems and interacting with passenger contact points such as the airline's website, travel agencies, and other third-party booking platforms.

The main benefit of having a CRSs system is that it connects the individual hotel with the GDS and makes the hotels visible among the various travel agents all over the globe. Computer Reservation Systems now assist agents and travel companies in collecting and distributing information about tourist products and services.

Third-party travel agents rely heavily on computer reservation systems (CRS). Agents using CRS can get flight information via GDS interfaced with CRS or directly from meta-search engines. Airlines that use a CRS system that interacts with their websites can benefit from commission-free reservations. It also supports several currencies and payment methods, resulting in a better user experience.

FlightsLogic is a full-service travel reservation system that integrates back office, internet booking, and partner booking. Because it is cloud-based software, you may access it from anywhere at any time. Our developers have extensive experience in the travel industry, specializing in GDS integrations, Central Reservation System (CRS) development, and so much more.

We develop online booking engines and Central Reservation Systems (CRS) that are easily linked with GDSs, OBTs, extranets, and open distribution channels. One of the most extensively utilized tools in the travel and tourism industry is the computer reservation system (CRS). It has completely transformed the sector.

Here are some of the benefits of CRS

  • All the services-related customer information such as Passenger Name Record (PNR) or Guest Name Record (GNR) is recorded
  • Invoicing, accounting, customer, and quota management are possible
  • High-speed network of information infrastructure
  • Fare quote, ticketing, and voucher-generating process
  • The system can also store customer-related information such as all the services provided to a certain customer, type of payment, service information, etc
  • CRS are web-based applications that save a lot of time on administration work
  • Interfaces with technologies such as Amadeus, Travelport, and APIs/XMLs
  • Suitable for B2B and B2C business models
  • Includes a comprehensive admin console
  • Offers custom reporting
About the Author

FlightsLogic provides Hotel Reservation Software, Hotel Reservation System Features, Hotel Booking Software to travel agencies and tour operators globally.

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Author: Paul Razvan

Paul Razvan

Member since: Mar 31, 2021
Published articles: 56

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