A CRM is a system made to improve what you can’t see through the numbers of meetings and employees’ lens. You need a clear perspective to reach your goal. And that happens when you know "ya! I’m on...
In the fast-paced world of online commerce, staying ahead of the competition requires innovative solutions. One such solution that has gained significant popularity is the integration of e-commerce...
As companies become more and more dependent on their customers, so the art of customer service and experience becomes increasingly vital.And, as with all aspects of marketing, the development of...
What is social media AI Chatbot?A social media AI chatbot is a software program that interacts with users on social media platforms. It can be used to answer questions, provide customer service and...
Customer Relationship Management, or CRM, is a tool that businesses use to manage interactions with potential and existing customers. The customer journey begins when someone shows interest in a...
Humans now have the capacity to unlock their full potential with the help of process automation companies that help streamline manufacturing. The secondary sector has the potential to reach massive...
Welcome to a new era of business transformation, if you've been following the advancements in automation, you've likely encountered the buzz surrounding Robotic process automation. So, what is RPA...
With technological advancements, the way people now plan their travels has changed. As a consequence, travel companies need to adapt, find new ways to answer travelers’ needs, and improve customer...
If you’re not using an e-commerce chatbot to proactively support your business, then what are you waiting for? Chatbots have the potential to significantly improve the customer experience, but in...
With rising customer support costs and growing competition, airlines are changing their approach to providing customer service. Chatbots have proven to be an effective tool in this evolution. And we...
In the current COVID-19 pandemic situation, chatbots have become a helping hand for restaurants as well as for customers. Chatbots are of great help to both small and large businesses in this...
Chatbots for the telecom industry becomes an essential tool because they are able to assist with many tasks that would otherwise require human manpower; however, they still rely on humans as well due...
Today stellar customer service isn't just a nice-to-have; it's a must-have. Enter the dynamic duo that's changing the game: CRM solution and AI chatbots. This powerhouse combination is helping...
In today's globalized world, businesses are constantly striving to expand their reach and connect with customers from diverse linguistic backgrounds. One powerful tool that has emerged to help...
In today's real estate market, success requires more than just knowing about properties; it demands embracing smart technology. Real estate chatbots lead this charge, changing how agents and clients...
Author Bio
Botgo by Globtier is an advanced AI tool for enhancing customer conversations. Businesses can use it to improve customer experience, generate more sales, and queries, or answer FAQs, and build a deep relationship with customers.