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Jitender Ahuja

Member since: Oct 24, 2016
Published articles: 22

Advantages of Business Process Outsourcing

During the recent past, the industry has become segment based.This has resulted in the emergence of several new types of professional and skilled service providers who support the industry from the...

Articles > Business & Careers > Business Services Apr 17, 2017
Critical Moments in the Call Center Services in India

An experienced call center support services' agent knows that sales at the end of the day do not come from a customer's logical evaluation of a product's features, benefits, and advantages. They know...

Articles > Business & Careers > Customer Service Jul 25, 2018
Face-To-Face and Telephone Ethics to Be Followed in Call Centers

The demand for call centers in India is rising, one of the reasons being that the call center solutions present in India can provide labor at cheap rates which in turn makes call center rates, very...

Articles > Business & Careers > Outsourcing Jul 19, 2018
How Can Outbound Call Centers Improve Their Sales Techniques?

Running a profitable Outbound Sales Call centre require many tools, training, scripts and above all a customer-centric approach. The agents or tele callers should be trained in many ways that they can...

Articles > Business & Careers > Outsourcing Sep 13, 2018
How to Build a Better Business with Business Process Outsourcing?

Every business organization, whether big or small, depends upon its Back Office Support Services. Such services are the back- bone of the organization. They play their role in the growth and success...

Articles > Business & Careers > Outsourcing Jun 09, 2017
Kpo Vs Bpo: Difference Between Kpo and Bpo

Outsourcing of routine or peripheral business functions is in vogue. It implies contracting with the third party service provider, with respect to operations and responsibilities of business...

Articles > Business & Careers > Outsourcing May 31, 2018
Life at the Other End of the Call Centre

The present economy is growing by leaps and bounds with the lifestyle becoming very extravagant and people working hard to have a comfortable living. The transition is more towards the private sector...

Articles > Business & Careers > Outsourcing Apr 25, 2018
Outsourcing Trends in 2018

For the past few years technology has been the driving force of our economy. Efficiency is the key that drives the success of a business. Isn’t it? There are many strategies and service providers in...

Articles > Business & Careers > Outsourcing Apr 25, 2018
How Bpo is Different from Kpo?

Successful businesses always adapt methods which help them solve different problems. These methods help them to efficiently manage their business operations. BPO is one of the effective methods used...

Articles > Business & Careers > Outsourcing Jun 24, 2017
8 Advantages of an Inbound Call Center

Business is all about establishing and maintaining a close liaison with your customers. Every entrepreneur, no matter how big or small enterprise he must be, must try and find newer ways and means by...

Articles > Business & Careers > Outsourcing Jul 17, 2017
Average Wait Time (Awt) in Bpo Industry

Call center outsourcing companies offer services to the client and their customers. Average wait time is a common term used in call centre industry to signify the time lapsed between call connecting...

Articles > Business & Careers > Business Services Jun 21, 2020
Benefits of Bpo Outsourcing in Healthcare

Just like anyone can expect, the main concern in the healthcare sector is to provide an excellent patient care above all. The major focus of the healthcare organizations throughout the globe is to...

Articles > Business & Careers > Customer Service Jul 22, 2019
Developing Your Customer Core Values

Consumer research for identifying the satisfaction indices at anywhere always points out the underlying importance for meeting customer core values for high customer satisfaction. Many companies do...

Articles > Business & Careers > Outsourcing Dec 23, 2018
How Can Call Center Services Help You Win Lost Customers?

If you own a business you would surely want to reach the peak, won’t you? Admit it or not every business dream of gaining the top position in the market. But it is impossible without the business can...

Articles > Business & Careers > Business Services Mar 17, 2019
How to Get More Sales Leads?

Businesses are all for its leads. More the number of quality leads, more successful will that business be. Thus, it is quite common that business owners would look forward to increase their customer...

Articles > Business & Careers > Business Services Jan 12, 2019
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