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Live Chat Agent

Member since: Nov 03, 2016
Published articles: 80

6 Customer Service Strategies to Woo Your Customers

Gone are the days when closing a sale with the customers was considered as the success of any business. These days, the success of a business is rather measured in the terms of customer satisfaction...

Articles > Business & Careers > Customer Service Jun 20, 2017
Are You Responsible for Your Customers Abandoning Your Business?

There are times when your customers love your business with all their heart. Then there are times when they are disappointed with you. The worst case scenario is, your long-time customers leave you...

Articles > Business & Careers > Customer Service Oct 30, 2017
Best Chat Plugins for Your Wordpress Blog

With the advancements in technology today, there's no such need of having extensive programming languages to create a site. Even the non-tech savvies can build up a website or a blog loaded with a...

Articles > Business & Careers > Customer Service Jul 17, 2017
Best Hacks to Make the Most out of Your Nps Score!

Net promoter score is by far, the most effective way to gain valuable insights into customer satisfaction. However, just gathering NPS points is not enough. The success of a business lies in knowing...

Articles > Business & Careers > Customer Service Jul 12, 2017
Best Tips to Protect Your Brand from the Wrath of Angry Social Media Users!

There’s an age old saying- Prevention is better than cure! This is absolutely true in case of a brand or a business today! What makes us say that? Well! No matter what scale or size a business is, no...

Articles > Business & Careers > Customer Service Oct 05, 2017
Boost Your Csat: Sure Fire Tips to Ramp Up Your E-Commerce Success!

CSAT or customer satisfaction is the measure of how happy your customers are with your products and services. Customer happiness is something that most of the successful businesses today strive to...

Articles > Business & Careers > Business Services Oct 09, 2017
Common Live Chat Fails and Ways to Combat Them Effectively

Customer satisfaction levels have grown higher with time. That is the reason why they've switched from phones and emails to live chat service. Being faster than the other communication channels, chat...

Articles > Business & Careers > Customer Service Jul 11, 2017
Customer Centricity: Know All That It Does for Your Business and Customers

Customer centricity is all about doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain competitive...

Articles > Business & Careers > Customer Service Nov 03, 2017
Customer Journey Maps : Reasons Why They May Be Rendered Useless!

Customer journey maps are crucial for customer success and customer experience management. Journey mapping is a necessity for nurturing and satisfying customers in today’s era! A customer- centric...

Articles > Business & Careers > Customer Service Sep 23, 2017
Customer Pain Points: Where to Uncover These Leaky Points in Your Business

Customer pain points in a purchase journey are inevitable! The success lies in eradicating them in the best possible manner. This would first require the identification of these pain points and the...

Articles > Business & Careers > Customer Service Sep 02, 2017
Customer Service Fails: Things That Lead to Dissatisfied Customers

Customer service fails– something that every business may face at some point in time or the other.Why?Well! Obviously they are not doing the needful. Customer service fails eventually lead to...

Articles > Business & Careers > Customer Service Sep 19, 2017
Customer Support Trends: Wha’s Hot and Wha’s Not for the Coming Year!

Customer support trends undergo evolution with each passing year. Just like we saw live chat, artificial intelligence, chatbots and other such amazing advents transforming the customer support...

Articles > Business & Careers > Business Services Oct 11, 2017
Exceptional Customer Service: Her’s How You Can Go That Extra Mile!

What’s an exceptional customer service? It’s that smile on your customer’s face when he/ she receives what he actually asked for. It’s all about those brand mentions that your happy customers...

Articles > Business & Careers > Customer Service Sep 15, 2017
Grow Your Business and Engage Your Customers with Live Chat

Live chat (LiveChatAgent.Com) is the tool which gives you the freedom to chat and engage with your customers and thus increase your conversions on your website. You can also view who is currently...

Articles > Business & Careers > Business Services Feb 04, 2017
Her’s All That Live Chat Does for Your Travel Website

Live chat in today's era is like a magic wand for any business or website, granting whatever is desired. From increased lead generation to effective conversions to exceptional customer service to...

Articles > Business & Careers > Customer Service Jun 29, 2017
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Live Chat Agent (LiveChatAgent.Com) Increase website sales and conversion with Live Chat Agent for your website for lead generation, customer support, sales and post sales support. Start converting your visitors into customers.