Live Chat Agent

In the digital world, there is nothing more important than data. Live chat provides an additional layer of data which augments our existing tracking and attribution tools. The data which you receive...

Scaling customer support- why do you even need to? Well, that becomes inevitable when your startup finally starts blossoming into a full fledged business and your customer base grows. This not only...

Whether you believe it or not, it’s human nature to take the path of least resistance. We just want all our tasks to be accomplished in the shortest possible time and that too with least efforts...

Companies today, are ramping up their customer support through social media listenings. The reason? Well, things become much easy when the businesses know what their customers actually want and the...

When you are planning for giving your customer the best service possible, then you should be sure that you are providing them with the best services that are going to improve their experience at your...

The consumer expectations have reached new heights. Getting phone and email support have become the default standards for most of the companies. If you want your business to stand out among the...

The quality of customer service provided by a company plays an important role in its success. It makes a huge difference in company's reputation, customer loyalty, and profits. So, it's imperative for...

So far we have talked about live chat, its uses and benefits. But there’s something that has the potential to add to the power of this already efficacious service. Yes! It’s a ‘video chat’ that makes...

Live chat provides the ultimate and exceptional support for the visitors at your website. It is there to provide instant replies to all the concerns and queries of your visitors and customers. Despite...