Live Chat Agent

Live chats enable you to provide instant query resolution to your customers. An efficacious live chat software is the one that speeds up the customer support and monitor visitor behavior so that you...

Being a customer support agent is a highly responsible job. Customer support agents are the ones who represent a business. In other words, they are the face of a business. So, it's necessary for them...

In the simplest language, growth hacks are certain conventional and unconventional marketing experiments that lead to the growth of a business.Here are the best ones that you can leverage to make your...

It's a known fact that live chat is a boon for businesses today.However, the success of this amazing communication channel lies in using it appropriately. Placing a chat window on some of the website...

Live chat is more than a support on your business website. It’s more than a digital equivalent of your physical shop assistant. So far, you’ve heard that a live chat assistance helps in customer query...

A knowledge base on your website is a boon for your support agents and customers alike. You ask us how? Well, it’s no brainer that the customer service reps have to deal with a lot of queries...

Ever since AI was introduced, there has been much hype around the technology. There have been a number of speculations that are mere myths and need to be debunked right away.Here’s a list of the most...

Being a part of the e-commerce competition, you must have often heard about placing live chat on your checkout pages. Do you know the reason behind this suggestion? Come, let’s enlighten you with the...

Not yet created a chatbot for your business? Not quite convinced about creating one? Well, we have some solid reasons to convince you about that! But first! What exactly is a chatbot and what’s it...

Cultivating an exceptional customer experience for your customers is as important as delivering a great service in today’s era! An impeccable customer service alone cannot meet the ever-increasing...

What’s your idea of an exceptional eCommerce customer experience? A well designed website, easy navigation, killer content, easy checkout process and stuff?Well, there’s much more that affects...

There is a great sales platform established by you. You have got all your fabulous products and services beautifully displayed that provokes the customer’s passion and interests. The platform is also...

With the arrival of holiday season, it becomes mandatory for the marketing teams of the businesses around the globe to roll up their sleeves and plan the biggest email marketing campaigns of the...

Hiring live chat agents is so simple! Do you feel the same? If yes, then you are mistaken! Choosing a live chat agent for your company is not just putting a candidate through a writing test and a...

For any business, no matter what scale, it’s mandatory to build a strong customer relationship with each and every customer it’s serving. The reason? Well, it’s because of and for the customers that a...